Current jobs related to Customer Service Representative - Ipswich, Suffolk - Orwell Housing
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we are looking for a Customer Service Representative to join our team. This role involves engaging with customers, participating in operational activities, and collaborating with colleagues to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is preferred.Strong teamwork and...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom Guidant Global Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their queries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom Cottrell Moore Ltd Full timeAbout the Role:Cottrell Moore Ltd is seeking a highly skilled Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for ensuring the smooth day-to-day function of the operation.Key Responsibilities:Order management & bid negotiationHandling incoming calls for the department and liaising with...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous experience in a customer-facing role and excellent communication skills.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information about our products and services.Work...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom SSP Group Full timeCustomer Service RepresentativeAt SSP Group, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom WNS Global Services Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, ensuring that all telephone calls are answered promptly and dealt with...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom WTW Full timeDeliver Exceptional Customer ServiceWe are seeking a skilled Customer Service Representative to join our team at WTW. As an Occupational Pension Scheme Advisor, you will be responsible for answering inbound queries via telephone, email, and web chat from employees of our clients in relation to their occupational pension schemes.No prior experience is...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom WNS Global Services Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients by ensuring that all telephone calls are answered promptly and dealt with professionally.You will be required to negotiate all...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom WNS Global Services Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, ensuring that all telephone calls are answered promptly and dealt with professionally.Key...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to join our team in Ipswich, United Kingdom. As a key member of our retail team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom Greenbean Full timeCustomer Service RoleLocation: IpswichSalary: £23,000 - £26,000Working Hours: 37 hours a week, Monday to Thursday 9.00 to 17.30 and 9.00 to 17.00 on Friday with 1 hour for lunch.What We OfferAs a Customer Service Representative at Greenbean, you will enjoy a comprehensive benefits package designed to support your financial security, work-life balance, and...
-
Customer Service Representative
3 weeks ago
Ipswich, Suffolk, United Kingdom Gallagher Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, handling their insurance claims inquiries via phone and email.Key Responsibilities:Respond promptly and professionally...
-
Customer Service Representative
3 weeks ago
Ipswich, Suffolk, United Kingdom Gallagher Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, handling their insurance claims inquiries via phone and email.Key Responsibilities:Respond promptly and professionally...
-
Customer Service Representative
1 week ago
Ipswich, Suffolk, United Kingdom WTW Full timeDeliver Exceptional Customer ServiceWe are seeking a skilled Customer Service Representative to join our team at WTW. As an Occupational Pension Scheme Advisor, you will be responsible for answering inbound queries via telephone, email, and web chat.The RoleProvide an exceptional level of customer service, adapting to different caller scenarios.Record your...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Ipswich, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries with efficiency and professionalism.Key Responsibilities:Provide accurate information regarding products and services.Resolve customer...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom Greenbean Full timeCustomer Service RepresentativeKey Responsibilities:Provide exceptional customer service via phone, email, and in-person interactions.Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with internal teams to ensure seamless customer experiences.What We Offer:A comprehensive benefits package, including...
-
Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom WTW Full timeDeliver Exceptional Customer ServiceWe are seeking a skilled Customer Service Representative to join our team at WTW. As an Occupational Pension Scheme Advisor, you will be responsible for answering inbound queries via telephone, email, and web chat from employees of our clients in relation to their occupational pension schemes.The RoleProvide an exceptional...
-
Sales and Customer Service Representative
2 weeks ago
Ipswich, Suffolk, United Kingdom Inc Recruitment Ltd Full timeSales and Customer Service RoleWe are seeking a sales and customer service professional to join our team at Inc Recruitment Ltd. As a sales and customer service representative, you will be responsible for representing our clients in residential campaigns and developing campaign knowledge and industry experience.Key Responsibilities:Represent clients in...
Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complex issues, and contributing to the development of our customer service delivery.
Key Responsibilities- Customer Service Delivery
- Act as the first point of contact for customers, providing efficient and effective service to resolve their queries and issues.
- Ensure that all customer interactions are handled in a professional and courteous manner, demonstrating a commitment to customer satisfaction.
- Issue Resolution
- Deal with complex and challenging customer complaints, escalating issues when necessary to ensure satisfactory outcomes.
- Use effective communication and problem-solving skills to resolve issues and provide solutions that meet customer needs.
- Team Collaboration
- Work collaboratively with colleagues, external partners, and agencies to ensure seamless customer service delivery.
- Contribute to the development of our customer service delivery, providing input and ideas to improve processes and procedures.
- Continuous Improvement
- Participate in training and development opportunities to enhance customer service skills and knowledge.
- Contribute to the identification and implementation of process improvements to enhance customer service delivery.
- Experience
- A minimum of two years' experience in a customer-facing role, preferably in a service delivery environment.
- Skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to resolve complex issues.
- Ability to work well under pressure and prioritize tasks to meet customer needs.
- Education
- O/CSE/GCSE level or equivalent, including Maths and English Language.
- NVQ in customer service level 2 or equivalent is desirable.
- Competitive Salary
- 22 days annual leave (pro rata) plus bank holidays
- Retail discounts via our rewards platform
- Onsite parking
- Cashback Health plan
- Access to Blue Light Card
- Reward and recognition awards
- Ongoing training and development opportunities
