Customer Service Representative
4 weeks ago
Deliver Exceptional Customer Service
We are seeking a skilled Customer Service Representative to join our team at WTW. As an Occupational Pension Scheme Advisor, you will be responsible for answering inbound queries via telephone, email, and web chat from employees of our clients in relation to their occupational pension schemes.
The Role
- Provide an exceptional level of customer service, adapting to different caller scenarios.
- Record your actions accurately on our database.
- Work efficiently to achieve team and personal targets set around time to answer calls and offering a 'Right First Time' solution.
What We Offer
As an industry leader, we offer fantastic opportunities for career progression and a basic salary of £21,840 for 35 hours per week. We have a comprehensive benefits package including an annual bonus, a pension scheme, medical insurance, cycle to work scheme, dining and lifestyle card, eye care vouchers, and many other options.
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