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Commercial Operations Coordinator

3 months ago


London, Greater London, United Kingdom New City College Full time

Position Title: Commercial Coordinator

Location: Hackney Campus

Salary Range: £30,409 - £32,782 based on experience

Work Schedule: 35 Hours per week

Employment Type: Fulltime

Contract Duration: Permanent

Immediate Start Available

Role Overview:

We are looking for a meticulous and proactive Commercial Coordinator to enhance our vibrant team. This position involves a variety of administrative responsibilities, ensuring exceptional customer service, and leveraging your superior organisational abilities. You will be instrumental in overseeing our B2C sales platform, guaranteeing seamless operations and high levels of customer satisfaction. Familiarity with CRM systems and a background in marketing are advantageous, as you will be enhancing customer engagement and supporting our marketing strategies to boost sales and elevate our brand visibility.

Key Duties:

  • Collaborate effectively across the institution to develop and promote the college's commercial offerings tailored for employers, aligning with the college's financial goals and strategic aims.
  • Provide thorough administrative assistance to the commercial division, ensuring the smooth and effective execution of commercial initiatives. This includes managing the TradeSkills booking system to maintain operational efficiency and customer satisfaction.
  • By executing administrative tasks, coordinating communications, and maintaining precise documentation, the Commercial Coordinator plays a vital role in the overall success of the commercial department and contributes to achieving the organisation's business objectives.

Benefits:

  • Pension: A career average pension scheme is available for all staff, with support staff participating in the Local Government Pension Scheme.
  • Discounts: Enjoy a 20% reduction on fees at Hackney Campus Nursery.
  • Accessibility: All college locations are designed to be accessible for wheelchair users and are well-connected via public transport.
  • On-Site Amenities: Access to gym facilities at select campuses and on-site cafes offering subsidised meals and beverages.
  • Professional Development: Five CPD (Continuing Professional Development) days annually, with access to industry-standard resources and a collaborative work environment, fostering opportunities for career growth and professional advancement.
  • Financial Benefits: Interest-free loans for annual travel season tickets, a health cash plan for reimbursement of dental, optical, and therapy treatments, and a confidential Employee Assistance Program.
  • Technology Access: Office 365 and Adobe Suite available for personal devices.

About New City College:

New City College represents a dynamic consortium of further education institutions in East London, comprising Tower Hamlets College, Hackney Community College, Epping Forest College, Redbridge College, Havering College of Further & Higher Education, and Havering Sixth Form College. Our six-college merger positions us at the forefront of further education in the region, with a turnover of £105 million, serving 20,000 students and employing 1,900 staff, making us one of the most influential educational organisations in the country.

Our college environment is unparalleled, featuring industry-standard facilities and equipment across all campuses, expert staff, and partnerships with high-profile organisations that prepare students for progression to higher education or successful careers.

As we advance our long-term vision, we remain committed to investing in our staff and resources to provide a distinctive educational offering and an excellent, supportive learning environment that meets the needs of students and employers, preparing local individuals for the evolving workforce.

New City College is dedicated to fostering a diverse workforce that reflects the community we serve and actively encourages applications from candidates of diverse backgrounds.