Field Service Engineer

6 days ago

London, Greater London, United Kingdom Arjo Italia S.p.A. Full time
About the Role

We are seeking a highly skilled and motivated Field Service Engineer to join our team at Arjo Italia S.p.A. as a Medical Equipment Specialist. As a key member of our global organization, you will play a critical role in supporting our customers with the servicing of our medical equipment on site.

Key Responsibilities
  • Provide exceptional customer service and support to our customers in the field
  • Perform routine maintenance and repairs on medical equipment, including beds, mattresses, couches, baths, trolleys, and hoists
  • Conduct thorough assessments of equipment to identify and resolve technical issues
  • Collaborate with cross-functional teams to ensure seamless delivery of services
  • Develop and maintain strong relationships with customers to drive business growth and customer satisfaction
Requirements
  • Previous experience working in a similar role, preferably in the medical device industry
  • Strong understanding of electrical or mechanical engineering principles
  • Excellent time management and organizational skills
  • Ability to work independently and as part of a team
  • Basic IT skills and proficiency in using an iPad
What We Offer

We offer a comprehensive package including a competitive salary, overtime, and a favorable shift rota. You will also be issued with a company van, tools, uniform, iPad, and smartphone. In addition, you will have access to our dedicated Technical Training Centre for comprehensive product training.

About Arjo Italia S.p.A.

At Arjo Italia S.p.A., we are committed to driving healthier outcomes for people facing mobility challenges. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are dedicated to empowering movement within healthcare environments.

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