Administrative Support Specialist

2 months ago


Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time
About the Role

We are seeking an experienced Administrative Support Specialist to work across various Community Health Centres within Wolverhampton to provide Reception and Administrative support within the Community Ambulatory Care Service.

Key Responsibilities
  • Provide efficient and confidential administrative support to the Community Ambulatory Care Service.
  • Deal with patient enquiries, both in person and on the telephone, in a professional and courteous manner.
  • Handle paper and computerized patient records, data inputting and filing with a high level of accuracy and attention to detail.
  • Work closely with clinical teams to ensure the smooth running of clinics and services.
  • Develop and maintain effective relationships with patients, visitors, and staff to ensure a positive and welcoming experience.
Requirements
  • 5 A-C GCSEs or equivalent and/or NVQ level 2.
  • Knowledge and experience of the local community.
  • Experience of working as part of a team.
  • Computer skills and working knowledge of Microsoft office applications.
  • Good communication skills - written and verbal.
  • Good empathy skills.
  • Able to respect confidentiality.
  • Needs to be able to travel to venues in Wolverhampton.
About Us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services. We are committed to creating a supportive working environment that values diversity and promotes flexible working arrangements.



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