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Technical Support Specialist
2 months ago
Position: 2nd Line Support
Location: Kettering - On-Site
Compensation: £250 - £300 per day
Contract Length: 2 Months / Inside IR35
We are seeking a skilled 2nd Line Support professional with a solid foundation in the manufacturing sector. This role involves collaborating closely with our client's technical architect to facilitate the deployment and replacement of end-user devices.
As part of this position, you will be expected to work from the Kettering office on a full-time basis, ensuring that all support needs are met effectively. Your responsibilities will include:
- Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Identifying and resolving technical problems in a timely manner.
- Assisting in the installation and configuration of new devices.
- Collaborating with team members to enhance service delivery.
This role is crucial in maintaining operational efficiency and ensuring a seamless user experience.
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