Optical Store Assistant Manager

3 weeks ago

London, Greater London, United Kingdom Cubitts Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team at Cubitts. As a key member of our store management team, you will play a vital role in delivering exceptional customer experiences and driving the success of our stores.

Key Responsibilities
  • Customer Experience: Support the store manager in delivering exceptional customer experiences at all times, ensuring that every customer leaves the store feeling valued and satisfied.
  • Store Operations: Ensure the seamless running of the store by working closely with our HQ departments, managing dispensing activities, and overseeing the optical learning and progression of your team.
  • Team Leadership: Act as an ambassador for Cubitts, helping to educate and excite others about our mission, and clearly communicate daily focuses to the team underpinned by our brand values.
  • Product Knowledge: Exceptionally knowledgeable about eye health, eyewear, and prescription terminology, with the ability to comfortably explain these concepts to patients.
  • Training and Development: Provide training and development for all team members, ensuring they have the skills and knowledge needed to excel in their roles.
Requirements
  • Experience: 1-2 years of management experience in the optical industry, with a proven track record of team building and recruitment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Values: Aligned to and inspired by our Company Brand Values, with a genuine passion for spectacles, their design, and history.
Benefits
  • Complimentary Spectacles: Enjoy complimentary spectacles as part of our employee benefits package.
  • Bespoke Holiday Allowance: Receive a bespoke holiday allowance tailored to your needs.
  • Personalised Training and Development: Access to exclusive training and development opportunities, including the YCN platform.
  • Company Socials: Enjoy yoga classes and regular company socials.
  • Mental Health Partnership: Partner with Champion Health to support your mental wellbeing.
  • Unlimited Business Skills Training: Access to unlimited business skills training through You Can Now.
  • Qualified Financial Expertise: Benefit from the expertise of our qualified financial partner, Bippit.

Contract: Permanent. Full time 40 hours per week Monday-Sunday.

Salary: £30,546

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