Debt Recovery Specialist

7 hours ago

York, York City, United Kingdom Bristow and Sutor Group Full time
About the Role

We are seeking a highly skilled and motivated Enforcement Agent to join our team at Bristow and Sutor Group. As a key member of our debt recovery team, you will play a crucial role in helping our clients recover outstanding debts.

Key Responsibilities
  • Visit debtor's properties to arrange payment of outstanding debts
  • Set up and agree repayment arrangements
  • Assist debtors in completing questionnaires
  • Take control of goods – where required
  • Remove goods - where necessary
  • Make enquiries with neighbours if debtors have moved or left a property
  • Compile short reports about your visit, along with any necessary paperwork
  • Assess debtor vulnerability and signpost them to support services – if required
  • Liaise with office-based colleagues regarding active cases
  • Work by yourself, often in different geographical areas each day
  • Handle cash payments – where required
What We Offer
  • A competitive basic salary of £23,800, plus bonuses and overtime
  • Achievable bonus level of at least double your basic salary, with opportunities for earnings in excess of this for consistently exceptional performance
  • 29 days holiday – including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
  • Flexibility to manage your work schedule
  • Company vehicle, fuel card and expenses
  • Full training and qualifications to become a Certificated Enforcement Agent
  • Company pension scheme
  • Access to an Earnings on Demand Scheme via Hastee
  • Employee discount scheme via our Reward Gateway portal, with new benefits being offered all the time
  • Health and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchers
Requirements

To be successful in this role, you will need a full UK driving license (held for at least 2 years) and be able to drive both manual and automatic vehicles. You will also need to be able to work unsocial hours, including evenings and weekends, to ensure you can reach people when they're at home.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please submit your CV for consideration.

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