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Debt Recovery Specialist

2 months ago


York, York City, United Kingdom Bristow and Sutor Group Full time
About the Role

We are seeking a highly motivated and skilled Enforcement Agent to join our team at Bristow and Sutor Group. As a key member of our debt recovery team, you will play a crucial role in helping our clients recover outstanding debts.

Key Responsibilities
  • Visit debtor's properties to arrange payment of outstanding debts
  • Set up and agree repayment arrangements
  • Assist debtors in completing questionnaires
  • Take control of goods – where required
  • Remove goods - where necessary
  • Make enquiries with neighbours if debtors have moved or left a property
  • Compile short reports about your visit, along with any necessary paperwork
  • Assess debtor vulnerability and signpost them to support services – if required
  • Liaise with office-based colleagues regarding active cases
  • Work by yourself, often in different geographical areas each day
  • Handle cash payments – where required
What We Offer
  • A competitive basic salary of £23,800, with opportunities for bonuses and overtime
  • Achievable bonus level of at least double your basic salary, with opportunities for earnings in excess of this for consistently exceptional performance
  • 29 days holiday – including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
  • Flexibility to manage your work schedule
  • Company vehicle, fuel card and expenses
  • Full training and qualifications to become a Certificated Enforcement Agent
  • Company pension scheme
  • Access to an Earnings on Demand Scheme via Hastee
  • Employee discount scheme via our Reward Gateway portal, with new benefits being offered all the time
  • Health and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchers
Requirements

To be successful in this role, you will need:

  • A full UK driving license (held for at least 2 years)
  • The ability to drive both manual and automatic vehicles
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work unsocial hours, including evenings and weekends
What's Next?

If you are a motivated and skilled individual who is passionate about debt recovery, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

We look forward to hearing from you