Collections Enforcement Specialist

4 weeks ago


York, York City, United Kingdom Novax Recruitment Ltd Full time

Job Title: Enforcement Agent

Location: York

Salary: £23,800 - £26,000 (OTE £50,000 - £75,000)

Position Overview

As an Enforcement Agent, you will play a crucial role in the debt recovery process. Your primary responsibilities will include:

  • Conducting visits to clients' residences to facilitate the settlement of overdue accounts and establishing feasible repayment plans. Exceptional customer service and a compassionate approach are essential for success in this position.
  • In situations where amicable resolutions cannot be achieved, you will be responsible for taking possession of goods as required.
  • Engaging with neighbors to gather information if clients have vacated their premises.

About the Company

Novax Recruitment Ltd is a prominent UK Debt Recovery Enforcement Group with a robust 40-year history of growth and success in the industry.

Compensation and Benefits

  • Basic salary ranging from £23,800 to £26,000, supplemented by bonuses and overtime opportunities (OTE between £50,000 and £70,000).
  • Generous holiday entitlement of 29 days, inclusive of public holidays, with the potential for additional leave based on tenure and participation in incentive programs.
  • Provision of a company vehicle, fuel card, and reimbursement for expenses incurred.
  • Comprehensive training and support to achieve certification as a Certificated Enforcement Agent.
  • Participation in a company pension scheme.
  • Access to an Earnings on Demand Scheme.
  • Employee discount programs.
  • Support for health and well-being initiatives.

Candidate Qualifications

  • Possession of a full UK Driving License for a minimum of two years.
  • Capability to operate both manual and automatic vehicles.
  • Ability to provide a clean DBS check and demonstrate no history of CCJ/IVA.
  • Previous experience in enforcement, debt recovery, security, law enforcement, or military service is advantageous.

Application Process

Interested candidates are encouraged to submit their CV as instructed. Shortlisted individuals will be contacted for an initial telephone interview with a Novax Consultant. Successful candidates will then be presented to the client for a final interview.


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