Windows Systems Operations Manager
3 weeks ago
At MHR, a family-owned enterprise, our workforce is pivotal to our achievements. Following years of consistent, organic growth, we are seeking individuals who resonate with our core principles of sustainability, trust, collaboration, and innovation to propel us forward.
In the ever-evolving landscape of software, we strive to adapt and grow. We encourage our employees to be part of a forward-thinking organization, welcoming change and fresh ideas to influence our future trajectory. Your contributions are essential, which is why we are dedicated to personalized learning pathways for every team member to foster mutual growth.
Our mission is to simplify the workplace as a frontrunner in the HR, payroll, finance, and integration solutions software and services sector. We take pride in designing and developing premier business solutions, such as iTrent and People First, to assist our clients in addressing their workforce-related challenges across various sectors.
Are you searching for a place where you can truly belong? Join MHR and help us redefine the future of work.
As the Windows Systems Operations Manager, you will be an integral part of MHR's dynamic Cloud Services Team. You will provide technical direction and oversight across a vast array of technologies, including Microsoft, Oracle, Cisco, Dell, and other enterprise solutions.
Your leadership will guide a team of skilled professionals, enhancing efficiency, innovation, and dependability within our Windows environment. Your expertise will play a crucial role in shaping our infrastructure strategy and ensuring uninterrupted operations to support our hosted services utilized by millions of users across the UK.
Key Responsibilities:
- Oversee operational delivery and management of the MHR Windows infrastructure and related systems.
- Lead and mentor a team of technical systems engineers.
- Formulate strategies to enhance system performance, reliability, and security.
- Manage the rollout of updates, patches, and enhancements to minimize operational disruptions.
- Provide technical guidance and mentorship to team members, fostering a culture of continuous improvement and learning.
- Drive process enhancements and automation initiatives to optimize workflows and boost efficiency.
- Monitor system health and performance, proactively identifying and resolving issues to reduce downtime.
- Stay informed about emerging technologies and industry trends, proposing innovative solutions to improve our infrastructure.
Qualifications:
- In-depth knowledge of Windows Server operating systems, Active Directory, and associated technologies.
- Experience with virtualization platforms (Hyper-V) and cloud services (Azure).
- Strong leadership and team management capabilities, with the ability to inspire and motivate others.
- Proficient problem-solving skills and a proactive approach to technical challenges.
- Expertise in PowerShell scripting for automation, configuration management, and system administration tasks.
- Effective communication skills, capable of conveying complex concepts to both technical and non-technical audiences.
- Familiarity with SAP Business Objects and Data Services is advantageous.
- Knowledge of Cisco networking technologies, including switches and protocols.
- Working knowledge of Palo Alto firewalls for network security and access control is desirable.
- Experience in configuring and managing F5 load balancers to ensure high availability and optimal performance.
- Understanding of enterprise storage systems over Fibre Channel is a plus.
Benefits to Support Your Personal and Professional Growth:
Alongside the opportunity to collaborate with an exceptional team and express your individuality, we offer a range of personalized benefits, including:
- Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs.
- 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave.
- Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays.
- Monthly employee recognition program and departmental awards.
- Referral bonus scheme.
- Employee-led social events such as running clubs, football teams, book clubs, and bake-offs.
- On-site subsidized restaurants offering a variety of fresh meals daily.
- Opt-in benefits schemes such as private medical insurance and dental coverage.
We prioritize the well-being, financial stability, and inclusivity of our employees, striving to create a supportive working environment.
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