Administrative Support Officer
2 weeks ago
Job Title: Temporary Administrative Coordinator
Overview:
Brook Street is currently seeking a meticulous and organized Administrative Coordinator for a temporary role within a governmental organization.
Key Responsibilities:
- Assist the command team and clinical delivery personnel.
- Engage in patient interactions and manage correspondence.
- Coordinate appointment scheduling and educational sessions.
- Effectively manage the appointment schedule and patient caseload.
- Respond to general inquiries and collaborate with external agencies to enhance patient care.
- Oversee the patient care process from initial referral to discharge.
- Provide administrative assistance to a multidisciplinary team, demonstrating assertiveness and diplomacy.
- Participate in meetings and contribute to quality improvement projects.
- Continuously review and enhance administrative procedures and Standard Operating Procedures (SOPs).
- Work collaboratively with team members, covering for absences and training new staff.
- Perform general office tasks, including ordering supplies, scanning, shredding, photocopying, and filing (both physical and electronic).
Skills and Qualifications:
- Professional telephone etiquette and the ability to maintain composure in a fast-paced environment.
- Strong organizational and multitasking abilities.
- High level of confidentiality and attention to detail, particularly with sensitive patient information.
- Flexible and capable of adapting to new policies and procedures as required.
- Proficient in Microsoft Office 365 Suite and quick to learn new patient management software.
Application Process:
If you possess the necessary skills and experience, we encourage you to apply online. Join us in supporting essential government services and contributing to improved patient care.
Brook Street is committed to supporting the Armed Forces Covenant and guarantees interviews for veterans or spouses/partners of military personnel who meet the essential criteria for the position.
As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will ensure a guaranteed interview for candidates with disabilities and/or veterans or spouses/partners of military personnel who meet the essential criteria.
In cases of high volumes of qualified ex-military candidates or military spouses/partners, Brook Street will prioritize interviewing the most suitable candidates from that group.
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