Field Service Engineer I

2 weeks ago

StocktononTees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

Job Title: Service Engineer I - Diagnostic Imaging

Overview

Fujifilm Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Our medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery.

The Synapse Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI, our artificial intelligence initiative, combines our rich image-processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular-based immunoassay technology for liver surveillance, cutting-edge clinical diagnostic chemicals for leading laboratories across the country, and diagnostic chemicals for OEM white labeling products. Our company is headquartered in Lexington, Massachusetts.

Job Purpose

The Service Engineer I - Diagnostic Imaging is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed. This position will be responsible for repair work to ultrasound and related equipment.

Duties and Responsibilities

  • Performs preventative maintenance as directed.
  • Performs unscheduled maintenance work with the assistance of technical support.
  • Is able to work independently on preventative maintenance work, but typically requires assistance on unscheduled maintenance work.
  • Performs installations and de-installations of products and a wide variety of peripheral equipment as directed with some assistance.
  • Must maintain excellent working relations with field personnel, home office personnel, and management.
  • Must maintain timely and effective communications with the management team to escalate issues and customer concerns.

Qualifications

  • Bachelor's degree in electrical engineering, electronics, or computer science discipline, or equivalent experience.
  • Minimum one year of previous field service experience.
  • Knowledge of assigned equipment to provide timely repair and effective maintenance.
  • Requires sound organization and administrative skills, self-starter a must along with ability to maintain paperwork to FDA and company required standards.
  • Capable of operating test equipment related to job (oscilloscope, meter, and diagnostic testers, etc.).

Physical Requirements

  • This position typically works in usual medical, clinical working environments, including sites under construction.
  • Standing/Walking: This activity occurs frequently and prolonged/repetitively.
  • Bending: This activity occurs occasionally and period/prolonged in the lower back. It occurs with a variety of tasks.

Additional Requirements

  • Must have valid driver's license with a safe driving record.
  • Must possess good interpersonal skills.
  • Must be reliable and able to work independently.

Travel

  • Up to 100% based on business needs. May include overnight and air travel.

Salary and Benefits:

  • $38.00 (depending on experience), $6,000 target bonus, company car
  • Medical, Dental, Vision
  • Life Insurance
  • 401k
  • Paid Time Off

Fujifilm Corporation is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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