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Community Outreach Coordinator

2 months ago

North Witham, Lincolnshire, United Kingdom EducoHire Full time
Job Summary

EducoHire is seeking a highly skilled Community Outreach Worker to join our team in the South West of England. As a key member of our team, you will be responsible for building and maintaining relationships with external partners, clients, and stakeholders to promote our programme.

Key Responsibilities
  • Partner and Client Engagement:
    • Recruit, screen, and enrol participants in project activities, ensuring a seamless onboarding process.
    • Assess clients' eligibility for the programme and maintain up-to-date knowledge of eligibility requirements and procedures.
    • Input client information into our Customer Relationship Management (CRM) system and assist with tracking and reporting.
    • Research and identify services and resources that could be beneficial to clients, fostering a supportive network.
    • Develop and maintain relationships with external partner organisations, including local councils, charities, and diaspora groups, to promote the programme.
    • Manage inquiries via our CRM system to support partner and client engagement.
    • Arrange and facilitate information sessions online and in-person to enhance participant engagement.
  • Essential Skills and Qualifications:
    • Experience working with refugees, migrants, or other vulnerable groups.
    • Ability to handle confidential documents and sensitive information.
    • Excellent written and oral communication skills, with the ability to communicate effectively with colleagues, partners, and clients.
    • Solid diplomatic and networking skills, with the ability to manage a variety of internal and external relationships effectively.
    • Proficiency in using CRMs like Salesforce and documenting work.
    • Proficiency in using Microsoft Office (Word, PowerPoint, and Excel), experience using online platforms such as Microsoft Teams and Zoom.
    • Strong organisational skills, with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines.
    • Ability to work as part of a team.
    • Having additional language skills like Dari, Pashto, or Arabic is preferable but not essential.
    • Local knowledge of the South West Region and its various local organisations.