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Claims Control Specialist
2 months ago
We are seeking a highly skilled Claims Control Consultant to join our team in Redhill, Manchester, or Dublin. As a key player in managing and implementing critical projects within Claim Europe, you will drive success by tracking outcomes, delivering key metrics, and collaborating closely with stakeholders to enhance processes and quality.
Key Responsibilities- Foster and develop good working relationships with business partners within the Claims department, our Global Off-Shore Team, and wider business.
- Assist the Claim Controls Manager in the successful implementation of the financial controls and risk management environment, e.g., Sarbanes-Oxley compliance and Financial Self-Assessment (FSA) framework.
- Ensure that monthly exception reports are created, validated, shared, and completed, ensuring deadlines are met.
- Work closely and manage the day-to-day activities of our offshore team, track quality, and improve efficiencies in the process.
- Develop, document, and deliver training programs to our offshore team, track the results with effective oversight of quality programs and error rates.
- Project work – work on and deliver ad-hoc projects, deliver them to the wider claim audience.
- Be recognized as a point of contact for quality or risk management queries through effective engagement.
- Assist in the provision and trending of key management metrics.
- University degree or equivalent level of education or work experience.
- Advanced formal financial education preferred.
- Financial control or risk management experience preferred.
- Advanced knowledge of Microsoft Excel, Macros, etc. preferred, or a willingness to progress skills.
- Basic knowledge of Word and PowerPoint.
- Basic knowledge of Workstation, I90, Openbox+, and Lloyd's claims systems is preferred.
- Experience in auditing claim files/practices preferred.
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
