Customer Service Ambassador
23 hours ago
We are proud to be a part of East Midlands Railway, a team that values diversity and inclusivity. As a Customer Service Ambassador, you will play a vital role in ensuring our customers receive an outstanding service. Your responsibilities will include serving meals and snacks in first class, providing refreshments, and maintaining the cleanliness of the train carriages.
Our ideal candidate is hardworking, polite, and resilient. You will be the point of contact for our customers and their queries, and your personality will play a significant part in the level of service you provide. We want our customers to love and remember their experience on East Midlands Railway.
As a shift-based role, you will work on a rota to provide customer service throughout the day, including weekends. You will also have access to a competitive salary, excellent Railway Pension scheme, and free travel on East Midlands Railway and other Transport UK Group companies.
At East Midlands Railway, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. We welcome applications from those who identify with under-represented groups to better represent our communities.
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process, please remove all personal information from your CV.
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Customer Service Ambassador
2 weeks ago
Derby, Derby, United Kingdom East Midlands Trains Full time{"title": "Customer Service Ambassador", "content": "We are proud to be a part of East Midlands Railway, a team that values diversity and inclusivity. As a Customer Service Ambassador, you will play a vital role in ensuring our customers receive an outstanding service. Your warm welcome and exceptional service skills will make a significant difference in our...
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Customer Service Ambassador
2 weeks ago
Derby, Derby, United Kingdom East Midlands Trains Full time{"title": "Customer Service Ambassador", "content": "We are proud to be a part of East Midlands Railway, a team that values diversity and inclusivity. As a Customer Service Ambassador, you will play a vital role in ensuring our customers receive an outstanding service. Your warm welcome and exceptional service skills will make a significant difference in our...
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
1 week ago
Derby, Derby, United Kingdom Babington Full timeCustomer Welcome AdvisorWe are seeking a highly skilled and passionate Customer Welcome Advisor to join our Customer Experience team at Babington. As a key member of our team, you will be responsible for delivering a personalized and outstanding customer-centric welcome experience for our stakeholders.Key Responsibilities:Communications: Ensure timely...