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Customer Service Ambassador
2 months ago
We are proud to be a part of East Midlands Railway, a team that values diversity and inclusivity. As a Customer Service Ambassador, you will play a vital role in ensuring our customers receive an outstanding service. Your warm welcome and exceptional service skills will make a significant difference in our customers\u2019 experience.
As a key member of our on-train team, you will be responsible for serving meals and snacks in first class, providing refreshments, and maintaining the cleanliness of the train carriages. Your ability to work independently and as part of a team will be essential in delivering an exceptional customer experience.
We are looking for a hardworking and resilient individual who is passionate about delivering exceptional customer service. If you are a team player with a positive attitude and a willingness to learn, we want to hear from you.
As a Customer Service Ambassador, you will enjoy a competitive salary, excellent railway pension scheme, and a range of benefits, including free travel on East Midlands Railway and other train operating companies. You will also have access to various training opportunities and a supportive team environment.
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process, please remove all personal information from your CV.
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