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Quality Complaints Coordinator

2 months ago

Egham, Surrey, United Kingdom Future Electronics Full time

Job Summary:

We are seeking a highly skilled Quality Complaints Coordinator to join our team at Future Electronics. As a key member of our EMEA team, you will be responsible for managing our Corrective Actions systems, researching quality data, and creating effective reporting to identify root causes of quality problems.

Key Responsibilities:

  • Manage the Corrective Actions systems (CAR and SCAR) to ensure compliance with certification standards
  • Research and analyze quality data to identify trends and areas for improvement
  • Develop and implement effective reporting to aid in identifying root causes of quality problems
  • Assist in maintaining and updating process diagrams and quality systems to support Quality & Environmental Engineers
  • Collaborate with suppliers to resolve quality issues and ensure compliance with regulatory requirements
  • Provide excellent customer service to internal and external customers

Requirements:

  • Education to degree or diploma standard with a knowledge of Quality Management Systems (ISO 9001) and Environmental Management Systems (ISO 14001)
  • Ability to analyze and present quality data in a professional manner
  • Strong organizational and prioritization skills to ensure sustained operations
  • Excellent communication and relationship-building skills with suppliers
  • Ability to multitask and demonstrate logical and analytical thinking

About Future Electronics:

Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. We are committed to Equality, Diversity, and Inclusion and recruit the 'best person for the job' regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability.