Healthcare Coordinator

1 day ago


York, York City, United Kingdom NHS Jobs Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Navigator to join our team at NHS Jobs. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical services.

Main Responsibilities
  1. Reception and Patient Management: Greet patients warmly and efficiently, checking them in for appointments, making bookings, and issuing prescriptions as required.
  2. Telephone Management: Answer calls professionally, making appointments, taking prescription requests, and relaying messages to medical staff in a timely and accurate manner.
  3. Information Retrieval: Retrieve relevant information, such as printouts and notes, for medical staff from within the surgery.
  4. External Communication: Obtain necessary information from other organizations, such as local hospitals, to support medical staff.
  5. Form Preparation: Prepare necessary forms for medical procedures, including antenatal, blood testing, x-rays, and cytology.
  6. Facilities Management: Ensure consulting rooms are ready for use, tidy, and well-stocked.
  7. Safety and Security: Secure the premises safely when the surgery is closed.
  8. Compliance and Quality: Ensure completion of CQC requirements and documentation, as well as adherence to relevant procedures and processes.
  9. Professional Conduct: Devote your full time, attention, and abilities to your role, our business, and its goals.
Requirements

To be successful in this role, you will need to possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. You will also need to be proficient in using electronic systems and have a strong attention to detail.



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