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AI Engagement Manager

2 months ago

London, Greater London, United Kingdom Faculty Full time
About Faculty

Faculty is a leading applied AI company that transforms organisational performance through safe, impactful and human-led AI solutions. With a decade of experience in AI, we provide industry-leading software and bespoke AI consultancy to over 300 global customers across various sectors, including retail, healthcare, energy, and government.

Job Summary

We are seeking an experienced AI Engagement Manager to join our Applied AI consultancy team. As an AI Engagement Manager, you will work closely with customers and technical teams to design and deliver AI solutions that address real-world problems and drive business value.

Key Responsibilities
  • Delivery
    • Own end-to-end project delivery from structuring project plans to managing product development and ensuring our delivery approach brings maximum value to the customer.
    • Work closely with customers and technical teams to design smart ways of helping them solve their business problems across a wide range of different disciplines and sectors.
    • Product management; working with product designers and engineers to develop solutions which fit into customer workflows and support their business needs on an ongoing basis.
  • Relationship Building
    • Continuously develop customer relationships as the primary point of contact during projects and be responsible for ensuring that our projects meet their objectives and run to time.
    • Identify new commercial opportunities, contributing to the preparation and delivery of new business pitches and proposals to land new or expand current work across the sectors in which you work.
  • Thought Leadership
    • Help our business unit continuously improve; take a proactive role in developing good processes and practices that help us deliver on our objectives.
    • Take a role in proactively developing your peers both more junior team members, and those with different areas of expertise.
    • Conduct qualitative and quantitative research in a wide variety of fields that are relevant to our work.
Requirements
  • Previous experience in professional services; ideally consulting, technology or data with a preference for AI.
  • Delivery excellence; taking responsibility for ensuring the successful delivery of your projects and owning development of high-quality written deliverables and reports.
  • Previous exposure to managing senior stakeholders.
  • Exceptional written and verbal communication skills, aptitude for translating technical details to a wide range of both technical and non-technical audiences.
  • Previous experience working alongside technical experts and delivering technical projects.
  • Enthusiasm for how AI and data can be used to solve problems; ability to think creatively and talk persuasively about how these can be applied to a particular customer's needs in order to support our Business Development.
  • Practical; interest and ability to come up with novel ways of solving problems.
  • Self-starter mentality; aptitude to quickly identify what needs to be done, and proactively implement solutions.
  • A real interest in the deployment of AI to address real-world problems.
What We Can Offer

Faculty is a dynamic and diverse team of brilliant minds working to achieve our collective goals. As an AI Engagement Manager, you will have the opportunity to make your mark on a high-growth start-up poised to expand internationally. You'll be surrounded by an impressive group of professionals who bring something unique to Faculty, and you'll learn something new from everyone you meet.