Gastroenterology Administrative Coordinator

4 weeks ago

Eastbourne, East Sussex, United Kingdom NHS Full time

Are you dedicated to enhancing patient satisfaction?

Do you possess a strong sense of responsibility?

As an Administrative Coordinator within the Gastroenterology Division, you will be essential in assisting healthcare professionals to deliver outstanding patient services. If you thrive in a dynamic environment, aspire to contribute to a team making a significant impact, and can handle pressure effectively, we encourage you to consider this opportunity.

The ideal candidate will interact with patients, healthcare providers, and various staff members, ensuring exceptional service and meticulous attention to detail. Regular collaboration with the secretarial management team and departmental service manager will be part of your role. Strong interpersonal, verbal, and written communication skills, along with a proactive attitude, are crucial.

This position is offered on a fixed-term basis for up to 12 months.

Key Responsibilities

A solid understanding of IT systems is necessary, as you will utilize various software applications. You should be empathetic, efficient, diligent, and resilient.

This position will keep you engaged and active as you work closely with colleagues to support the clinical team, including Consultants, junior doctors, and specialist nurses.

Applicants should ensure they demonstrate the required skills in their application.

In return, we provide our staff with:

  • Comprehensive training and development opportunities, including funded apprenticeships leading to recognized qualifications
  • Opportunities for career advancement
  • 27 days of paid annual leave plus public holidays, increasing to 33 days with continued service
  • A contributory pension scheme

Our organization is committed to equal opportunities and values treating everyone with dignity and respect. We welcome applications from all community sectors. We prioritize the health and wellbeing of our staff, offering various initiatives that promote a supportive and inclusive work environment, along with career development and benefits.

If you have inquiries regarding this role, please feel free to reach out.

About Us

We take pride in delivering 'Outstanding' care and being an excellent workplace.

At East Sussex Healthcare NHS Trust (ESHT), we are dedicated to providing safe, compassionate, and high-quality care to the local population and visitors. As one of the largest organizations in East Sussex, we have an annual income of £476 million and are the sole integrated provider of acute and community care in Sussex. Our extensive health services are delivered by over 7000 committed staff members across multiple facilities.

In 2020, the Care Quality Commission (CQC) rated us as 'Good' overall, with 'Outstanding' ratings for our caring and effective services. Our acute hospital in Hastings and Community Services received 'Outstanding' ratings, while our Eastbourne acute hospital is rated 'Good'.

We have initiated the 'Building for our Future' (BFF) program, an ambitious plan to enhance our facilities, ensuring a transformative environment for future care delivery.

Qualifications
  • Demonstrated good general education, including GCSE Grade C or above in Maths and English
  • Training in office software applications
  • NVQ3 in Business & Administration or equivalent
  • NVQ 4 in administration or equivalent
  • ECDL certification
Experience
  • Recent secretarial experience in a busy office setting
  • Record maintenance skills
  • Experience within the NHS
  • Prior experience in a medical secretarial role
Skills
  • Excellent written and verbal communication skills for effective coordination with a multidisciplinary team
  • Proficiency in various IT systems
  • High literacy skills
  • Proactive, self-motivated, and positive work approach
  • Strong organizational abilities
  • Flexible working style
Disclosure and Barring Service Check

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a Disclosure submission to the Disclosure and Barring Service for any previous criminal convictions.

Salary range: £22,816 to £24,336 per annum, pro rata.

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