Cloud Contact Centre Engineer

About this roleCapital One is seeking a skilled Cloud Contact Centre Engineer to join our team. As a key member of our Cloud Connect team, you will be responsible for designing and implementing Amazon Connect contact centre features and solutions for our business.Key responsibilitiesCollaborate with our Product team to integrate Amazon Connect with other...

About the RoleCapital One is seeking a skilled Cloud Contact Centre Engineer to join our team. As a Voice Engineer, you will design and implement Amazon Connect contact centre features and solutions for our business. You will collaborate with our Product team to integrate Amazon Connect with other systems and platforms, providing technical support and...

About this roleCapital One is a leading financial services provider, committed to changing banking for good. We're seeking an Amazon Connect Voice Engineer to join our team and drive the adoption of Amazon Connect as our Contact Centre technology.Key responsibilitiesAnalyse and optimise contact centre performance and efficiency.Develop and maintain...

About this roleCapital One is a leading financial services provider, committed to changing banking for good. We're seeking an Amazon Connect Voice Engineer to join our team and drive the adoption of Amazon Connect as our Contact Centre technology.Key responsibilitiesAnalyse and optimise contact centre performance and efficiency.Develop and maintain...

Capital One - UK: Transforming Contact Centre ExperienceCapital One - UK is revolutionising the banking industry by bringing innovation and simplicity to customer interactions. As a Voice Engineer, you will play a crucial role in shaping the future of our Contact Centres, leveraging Amazon Connect to deliver exceptional customer experiences.Key...

Capital One - UK: Transforming Contact Centre ExperienceCapital One - UK is revolutionising the banking industry by bringing innovation and simplicity to customer interactions. As a Voice Engineer, you will play a crucial role in shaping the future of our Contact Centres, leveraging Amazon Connect to deliver exceptional customer experiences.Key...

Capital One is revolutionising banking by harnessing the power of technology to deliver exceptional customer experiences. We're seeking a talented Amazon Connect Voice Engineer to join our team in Nottingham and drive innovation in our cloud-based contact centre.Key Responsibilities:Analyse and optimise contact centre performance and efficiency to ensure...

Employment OpportunityWe are seeking an experienced CX Consultant to join our team.About the RoleThe CX Consultant will provide specialist advisory, design, and implementation services covering strategy, service design, operations, data, technology, and people change in the contact centre arena for both current and prospective clients.Key...

Capital One's mission is to change banking for good by delivering exceptional customer experiences. We're seeking a skilled Contact Centre Innovation Specialist to join our team in the UK.About the RoleAs a Contact Centre Innovation Specialist, you will be responsible for analysing and optimising contact centre performance and efficiency. Your expertise in...

About this roleCapital One is on a mission to change banking for good by bringing ingenuity, simplicity, and humanity to banking. We are proud to be one of the UK's leading Financial Services providers, offering a diverse and inclusive working environment alongside cutting-edge technology for you to continue learning and developing.We are looking to recruit...

Presales EngineerJoin our team at InfraView, a specialist cloud and IT infrastructure technology recruitment agency, as we seek an experienced Presales Engineer to support our clients in the UK market.This role requires a strong understanding of cloud technologies, particularly Azure and M365, as well as excellent communication and consultative skills. As a...

Project Engineer – A challenging role for a skilled professionalCollaborate with a leading multi-vendor partner in the UKContribute to an amazing culture with a 'one team mentality'Enjoy unlimited training and development opportunitiesGain experience with Cloud technology (Azure/365)This role requires expertise in a wide range of technical products,...

About this roleWe're looking for a skilled professional to lead our Contact Centre Quality Assurance team. As Head of Contact Centre Quality Assurance, you'll be responsible for ensuring our customer-facing contact centres deliver high-quality experiences. You'll work closely with stakeholders to develop and implement effective quality assurance strategies,...

About this roleWe're seeking a skilled Cloud Engineer to join our team in Nottingham. As a Cloud Engineer, you'll work with high-performing infrastructure and software engineering teams to support our UK business' migration to AWS.Key responsibilitiesDesign and deliver solutions to solve complex problems within our Public Cloud (AWS) environment.Lead the...

Unlock Your Potential as a Software Engineer at AtomicmediaAre you a skilled software engineer looking to take your career to the next level in a dynamic and agile environment? Do you want to work on innovative projects for high-profile clients and build your expertise in modern web engineering?We're seeking a talented software engineer to join our team at...

Unlock Your Potential as a Software Engineer at AtomicmediaAre you a skilled software engineer looking to take your career to the next level in a dynamic and agile environment? Do you want to work on innovative projects for high-profile clients and build your expertise in modern web engineering?We're seeking a talented software engineer to join our team at...

About the RoleWe're seeking a seasoned Quality Assurance professional to lead our Contact Centre Quality Assurance team. As Head of Contact Centre Quality Assurance, you'll be responsible for evolving our approach to agent quality assurance and supplier monitoring, leveraging different testing approaches to drive continuous improvement. This role will...

About this roleWe're seeking a highly skilled and experienced Quality Assurance professional to join our team as Head of Contact Centre Quality Assurance. As a key member of our Operations Leadership team, you will be responsible for ensuring the quality of our contact centre services and driving continuous improvement.Key responsibilitiesProvide assurance...

About this roleWe're seeking a highly skilled and experienced Quality Assurance professional to join our team as Head of Contact Centre Quality Assurance. As a key member of our Operations Leadership team, you will be responsible for ensuring the quality of our contact centre services and driving continuous improvement.Key responsibilitiesProvide assurance...

About This RoleWe are seeking a highly skilled Senior Cloud Engineer to join our team at Capital One (Europe) plc. As a Senior Cloud Engineer, you will play a key role in the development and maintenance of our cloud infrastructure, working closely with our engineering and delivery teams to design, build, and deploy scalable and secure cloud-based...