Contact Centre Innovation Specialist

Employment OpportunityWe are seeking an experienced CX Consultant to join our team.About the RoleThe CX Consultant will provide specialist advisory, design, and implementation services covering strategy, service design, operations, data, technology, and people change in the contact centre arena for both current and prospective clients.Key...

Capital One is revolutionising banking by harnessing the power of technology to deliver exceptional customer experiences. We're seeking a talented Amazon Connect Voice Engineer to join our team in Nottingham and drive innovation in our cloud-based contact centre.Key Responsibilities:Analyse and optimise contact centre performance and efficiency to ensure...

At Capital One, we're seeking a skilled Cloud Contact Centre Technical Lead to drive the adoption of Amazon Connect as our Contact Centre technology. The successful candidate will play a key role in analysing and optimising contact centre performance and efficiency, ensuring seamless integration with our cloud infrastructure.The ideal candidate will have...

About this roleWe're looking for a skilled professional to lead our Contact Centre Quality Assurance team. As Head of Contact Centre Quality Assurance, you'll be responsible for ensuring our customer-facing contact centres deliver high-quality experiences. You'll work closely with stakeholders to develop and implement effective quality assurance strategies,...

About the RoleWe are seeking an experienced Voice Engineer to join our Connect team in Nottingham. As a Voice Engineer, you will be responsible for analysing and optimising contact centre performance and efficiency.ResponsibilitiesAnalyse and optimise contact centre performance and efficiencyDevelop and maintain documentation for Amazon Connect...

Company OverviewAt Capital One, we're revolutionising the banking industry by harnessing cutting-edge technology to deliver exceptional customer experiences. Our mission is to change banking for good, and we're seeking an Amazon Connect Voice Solutions Engineer to join our team.We're proud to be one of the UK's leading Financial Services providers, offering...

About the RoleWe are seeking a highly skilled and experienced Head of Contact Centre Quality Assurance to join our team at Capital One.What You Will DoAs a key member of our Operations team, you will be responsible for leading our Quality Assurance function and ensuring that our contact centres deliver high-quality customer experiences. Your primary focus...

We are partnering with a Local Authority in Nottinghamshire to fill a Contact Support Worker position, on a 3-month contract, with potential for extension. Please submit your CV for immediate consideration.Rate of Pay: £16.11 per HourKey Responsibilities:To respond promptly to requests for arranging or modifying contact sessions.To arrange transportation...

Welcome to Grand Care Centre, where we are committed to delivering exceptional hospitality experiences for our residents. As a Lead Hospitality Manager, you will play a vital role in ensuring the smooth operation of our dining services, leading a team of Hospitality Assistants and Care Assistants to provide an outstanding experience for our residents.Our...

Product Innovation SpecialistWe are seeking a skilled Product Innovation Specialist to join our team at The Oval Partnership. As a key member of our product development team, you will be responsible for driving the creation of exceptional products that meet the needs of our customers.Key Responsibilities:Lead and coordinate the development of new products,...

Development and Innovation Specialist RoleJob DescriptionWe are seeking a talented Development and Innovation Specialist to join our team at The Boots Company PLC. As a key member of our development team, you will be responsible for developing and evolving the UK's most loved retail loyalty scheme, the Boots Advantage Card. Your primary responsibilities will...

Capital One UK is committed to transforming the banking industry by bringing innovation and simplicity to our customers. We are seeking a talented Asset Adoption Specialist to join our team in Nottingham.The successful candidate will be responsible for analysing and optimising contact centre performance and efficiency, developing and maintaining...

A competitive salary of £26,200 awaits our ideal candidate, who will also enjoy a dynamic work environment, supportive team, and growth opportunities.We are looking for a detail-oriented and capable Technical Support Specialist to oversee office management and provide high-quality administrative and IT support.Required qualifications include a Bachelor's...

Job Title: Safety Innovation LeadAbout the RoleNo7 Beauty Company is a leading global beauty company, with five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We are seeking an experienced Safety Innovation Lead to join our team.The estimated salary for this role is £65,000 - £85,000 per annum, depending on experience, plus...

Job SummaryThe East GMSA Innovation Director will provide senior leadership in coordinating genomic research and innovation projects across a complex footprint, involving NHS providers, academic and industry partners, and other stakeholders.This role requires a recognised national/international profile in leading and coordinating research and innovation...

We are seeking an experienced Professional Legal Specialist to join our team at Blusource Professional Services Ltd. Based in a modern, stylish office in Nottingham city centre, this role offers a competitive salary and the opportunity to work in a forward-thinking environment.This Nottingham City Centre Finance Expert position is ideal for an individual...

Req ID | Nottingham, United Kingdom, ZF Services UK LimitedAbout the OpportunityWe are seeking a highly motivated and experienced vehicle technician to join our dynamic team in the UK automotive aftermarket. As a Technical Innovation Specialist, you will play a crucial role in driving innovation and supporting our growing network of garages and distribution...

About the RoleWe are seeking a highly skilled Clinical Advisor to join our team in the Emergency Operations Centre at East Midlands Ambulance Service NHS Trust.As a Clinical Advisor, you will play a critical role in delivering high-quality patient care by remotely assessing health and clinical needs, utilising professional clinical judgement and supported by...

About the Role:We are seeking a talented individual to join our team as an Innovation Management Strategist. In this role, you will play a vital part in helping thousands of people reach their potential, contributing to curriculum development and innovation that equips learners with skills, behaviours, and experiences to achieve at college and thrive in...

We are seeking a skilled and enthusiastic Leisure Centre Swimming Instructor to join our team at Clifton Leisure Centre, Djanogly Leisure Centre, Harvey Hadden Sports Village, Ken Martin Leisure Centre, Southglade Leisure Centre, and Victoria Leisure Centre.About the RoleThe successful candidate will be responsible for delivering school swimming lessons that...