IT Service Desk Specialist

7 days ago


Scunthorpe, North Lincolnshire, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary

Hays Specialist Recruitment Limited is seeking a skilled IT Service Desk Specialist to join their team. As a key member of the IT Support Team, you will be responsible for providing high-quality technical support to customers.

About the Role

This is an exciting opportunity to work with a leading IT Business that implements innovative IT solutions. You will be part of a fast-paced and dynamic environment that requires strong technical skills and excellent communication abilities.

Key Responsibilities

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions
  • Stay up-to-date with the latest technical trends and advancements

Requirements

  • Minimum 2 years of experience in a similar role
  • Strong technical skills in Office 365 environments, Windows Server, and network troubleshooting
  • Excellent communication and organizational skills
  • Able to work in a fast-paced environment and prioritize tasks effectively

What We Offer

Hays Specialist Recruitment Limited offers a competitive salary package, comprehensive training, and development opportunities. If you are a motivated and skilled IT professional looking for a new challenge, please apply today.



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