IT Service Desk Specialist
7 days ago
Job Summary
Hays Specialist Recruitment Limited is seeking a skilled IT Service Desk Specialist to join their team. As a key member of the IT Support Team, you will be responsible for providing high-quality technical support to customers.
About the Role
This is an exciting opportunity to work with a leading IT Business that implements innovative IT solutions. You will be part of a fast-paced and dynamic environment that requires strong technical skills and excellent communication abilities.
Key Responsibilities
- Provide technical support to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Document and maintain accurate records of technical issues and resolutions
- Stay up-to-date with the latest technical trends and advancements
Requirements
- Minimum 2 years of experience in a similar role
- Strong technical skills in Office 365 environments, Windows Server, and network troubleshooting
- Excellent communication and organizational skills
- Able to work in a fast-paced environment and prioritize tasks effectively
What We Offer
Hays Specialist Recruitment Limited offers a competitive salary package, comprehensive training, and development opportunities. If you are a motivated and skilled IT professional looking for a new challenge, please apply today.
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