Housing and Support Specialist

4 days ago


Swindon, Swindon, United Kingdom Gap Personnel Full time

Job Title: Housing and Support Officer

Location: Swindon

Hours of Work: 1x 40 hours, 2x 25 hours

Rate of Pay: £11.54ph - £13.46ph DOE

Contract Type: Temporary to Permanent after 12 weeks

About the Role:

We are seeking a dedicated and compassionate Housing and Support Officer to join our team at Gap Personnel. As a key member of our supported housing solutions team, you will play a vital role in supporting and resettling individuals, taking on a diverse range of tasks that help restore and rebuild lives.

Key Responsibilities:

  • Assessment and Support Planning: Work closely with clients to assess their needs and develop personalized support plans.
  • Welfare Support: Provide emotional and practical support to clients, helping them to overcome challenges and achieve their goals.
  • Team Collaboration: Work collaboratively with colleagues to ensure seamless delivery of services and achieve excellent outcomes.
  • Record Keeping: Maintain accurate and up-to-date records of client interactions and progress.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with clients, colleagues, and external partners.
  • Empathy and Compassion: Demonstrate a genuine understanding and empathy for clients' experiences and challenges.
  • Flexible: Ability to adapt to changing circumstances and priorities.
  • Calm Under Pressure: Remain composed and professional in challenging situations.
  • Initiative: Take ownership of tasks and responsibilities, demonstrating a proactive approach.
  • Team Work: Collaborate effectively with colleagues to achieve shared goals.
  • Understanding of Homelessness (preferred): Knowledge of homelessness issues and the challenges faced by clients.
  • Valid Driving Licence (essential): Ability to drive and use a vehicle for work purposes.

Benefits:

  • 28 days holiday including bank holidays, increasing to 25 at one year's service, and additional service increments
  • Family friendly policy offers flexibility
  • 8% Contributory Pension
  • Duvet Days (after qualifying period)
  • Death In Service & Critical Illness Cover (after qualifying period)
  • Mileage Paid

About Us:

Gap Personnel is a leading employment business, dedicated to providing high-quality recruitment solutions to clients across various industries. We are committed to making a positive impact on people's lives, and we believe that our values of compassion, empathy, and understanding are essential in delivering exceptional services.



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