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Customer Relationship Manager

2 months ago

Burnley, Lancashire, United Kingdom Navartis Full time
About the Role

We are seeking a highly skilled Customer Account Manager to join our team at Navartis. As a key member of our sales team, you will be responsible for driving business growth and delivering exceptional customer service to our clients.

Key Responsibilities
  • Account Management: Lead and execute all account management and development activities to ensure strong relationships with our clients.
  • Business Development: Identify and pursue new business opportunities to drive revenue growth and expand our client base.
  • Commercial Negotiations: Negotiate terms of business with clients to ensure mutually beneficial agreements.
  • Relationship Building: Build and maintain strong relationships with clients at all levels, including senior executives and decision-makers.
  • Contract Management: Review and manage all incoming purchase orders to ensure compliance with company policies and procedures.
  • Market Research: Conduct market research to identify potential new growth and customer opportunities.
  • Trade Show Management: Identify and participate in trade shows and exhibitions to promote our company and build relationships with potential clients.
Requirements
  • Commercial Acumen: Strong understanding of sales, pricing, and business models.
  • Revenue Growth: Proven ability to drive revenue growth and meet sales targets.
  • Relationship Building: Excellent interpersonal skills and ability to build strong relationships with clients and internal stakeholders.
  • Business Analysis: Strong analytical skills and ability to analyze sales data and market trends.
  • Microsoft Excel: Proficient in Microsoft Excel and other Microsoft Office applications.
What We Offer
  • Competitive Salary: £45,000 - £50,000 per annum.
  • Benefits Package: 31 days per annum, incorporating fixed holidays, healthcare cash plan, company pension, and hybrid working.