Customer Service Representative

1 week ago


Caterham, Surrey, United Kingdom Lidl GB Full time

About the Role

This is an exciting opportunity to join our team as a Customer Assistant at Lidl GB. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our stores run smoothly.

Key Responsibilities

  • Unload and stock merchandise efficiently and effectively, ensuring that our shelves are fully stocked and facing is maintained.
  • Maintain a clean and safe working environment, adhering to health and safety standards and company policies.
  • Support the store management team in achieving sales targets and improving customer satisfaction.
  • Assist with visual merchandising and store displays to create an attractive and engaging shopping environment.
  • Contribute to the success of our store by working collaboratively with colleagues and providing excellent customer service.

What We Offer

  • A competitive salary and benefits package, including 30-35 days' holiday (pro rata) and enhanced family leave.
  • Opportunities for career development and progression within the company.
  • A contributory pension scheme and long service awards.
  • A fun and dynamic work environment with a team of like-minded individuals.

Requirements

  • Previous experience in a retail or customer-facing role is desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • A flexible and adaptable approach, with the ability to work varied shifts, including evenings and weekends.
  • A commitment to delivering exceptional customer service and maintaining high standards of quality and safety.


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