Client Support Specialist – Partner Services
3 weeks ago
Client Support Specialist – Partner Services
Salary: £22,900 + Bonus + Benefits
Location: Bournemouth (hybrid working)
Shift Pattern: Monday to Friday: 9am-6pm (no weekends)
At Vitality, we approach insurance with a fresh perspective. We believe in rewarding our members for making positive lifestyle choices, and we extend that same philosophy to our team.
As a Client Support Specialist in the Partner Services team, you will serve as the primary contact for our business associates. Our collaboration spans a diverse array of brokers and organizations, and your role will be to assist them with administrative tasks, inquiries, and support. Each day, you will handle incoming calls and follow up through email correspondence. Your responsibilities will be diverse, focusing on professional yet friendly interactions in a business-to-business context.
Key Responsibilities:
- Manage inbound calls and emails from business partners.
- Provide assistance with administrative tasks and queries.
- Maintain a high level of professionalism and approachability.
In this fast-paced environment, staying organized and being proficient with technology is essential. While prior customer service experience is beneficial, the most valuable attributes are your ability to work collaboratively, communicate effectively, and connect with individuals.
What to Expect at Vitality:
We are committed to making a positive impact on health and wellness, and your contributions could be pivotal in this mission. If you thrive in a dynamic and energetic workplace and appreciate recognition for outstanding performance, you will find a rewarding experience at Vitality.
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