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Clinical Operations Lead for Emergency Services
2 months ago
Position Overview
We are seeking a dedicated and proactive Band 7 Clinical Operations Lead to become a vital part of our Joint Emergency Team (JET), which operates as a rapid response service aimed at preventing hospital admissions.
The ideal candidate will possess a robust team-oriented mindset, a strong sense of responsibility, adaptability, and the ability to perform effectively under pressure.
In this role, you will guide and mentor the team, providing clinical oversight and conducting performance evaluations. You will collaborate closely with fellow team leaders and the Clinical/Operational Manager to enhance service delivery and development throughout the region.
Prior experience in team management and clinical triage is essential.
Key Responsibilities
We are looking for a seasoned clinician who is passionate about delivering exceptional care, with a background in either acute care, emergency services, or community health.
The successful applicant will be responsible for providing clinical leadership and managing operational staff and services.
You will work alongside colleagues who have extensive expertise in community healthcare.
The team is committed to continuous improvement, innovation, and the provision of high-quality care to patients in their homes, while also collaborating with broader multidisciplinary teams within the community.
We seek clinicians who are collaborative, possess advanced communication skills, can adapt to changing circumstances, and effectively prioritize their workload.
About Our Organization
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organization dedicated to delivering compassionate, high-quality care to enhance the health and well-being of the individuals we serve, while also empowering them to lead fulfilling lives.
Our clinical teams provide a wide range of NHS services, not only in inpatient and primary care settings but also within the community. These services encompass mental health care for children, adults, and the elderly, forensic and specialized mental health services, support for learning disabilities, primary care, liaison psychiatry, substance misuse treatment, social care, and research and development.
To fulfill our mission, we aim to recruit high-caliber candidates who align with our vision and values. As an equal opportunity employer, we encourage applications from all sectors of the community, particularly from underrepresented groups, including individuals with disabilities and members of ethnic minority and LGBTQ+ communities.
Job Responsibilities
Please note that this role requires independent travel across the region, adhering to strict time constraints. A full UK driving license and access to a vehicle are mandatory, as public transport is not a viable option for meeting service demands.
For comprehensive details regarding responsibilities, please refer to the attached job description and person specification.
- In partnership with your counterpart, provide professional and operational leadership for the triage function of the service.
- As a Locality Lead, deliver operational and clinical leadership for your designated area.
- Ensure the delivery of high-quality, responsive services with a patient-centered approach.
- Engage in a clinical role within the team, offering expert clinical guidance.
- Provide high-quality care to patients with diverse physical needs that impact their independence.
Qualifications
Essential
- Registered Nurse Degree/Diploma in Adult Care.
- Paramedic Degree/Diploma.
- Mentorship qualification.
- Evidence of ongoing professional development.
- Advanced Clinical Assessment Course.
Desirable
- Independent Supplementary Prescribing.
- Experience in clinical education.
- Management/Leadership Course Level 5 or higher.
Experience
Essential
- Significant post-qualification experience.
- Experience in complex care planning and multidisciplinary teamwork for long-term conditions.
- Autonomous practice.
- Knowledge of unscheduled care practices.
- Community healthcare experience.
- Experience in triage.
- Management or leadership experience.
Desirable
- Experience in data collection and analysis.
- Experience managing a team.
- Design and implementation of audits.
Skills & Abilities
Essential
- Effective communication and IT skills.
- Ability to motivate team members.
- Experience collaborating with charities and other organizations.
- Advocacy for patients and colleagues.
- Ability to work independently and under pressure.
- Evidence of contributions to practice development.
- Competency in a range of clinical skills, including clinical assessment.
- Ability to manage complex and stressful situations calmly, prioritizing tasks for yourself and others.
- Decision-making, delegation, and problem-solving skills.
- Strong listening skills and empathy.
Desirable
- Presentation skills.
- Evidence of project design and implementation.
Knowledge & Understanding
Essential
- Reflective practice.
- Understanding of safeguarding principles.
- Awareness of personal capabilities and limitations.
- Ability to question and challenge effectively.
- Understanding of current health and social services agenda.
- Knowledge of recent research to inform evidence-based practice.
- Understanding of relevant legislation related to care, including the Mental Health Act, Mental Capacity Act, Deprivation of Liberty Safeguards Act, Equality Act 2010, Health and Safety Act, and Data Protection Act.
Physical Requirements
Essential
- Valid Full UK Driving License.
- Ability to perform physical moving and handling tasks.
