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Technical Support Specialist

2 months ago

Watford, United Kingdom French Selection UK Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at French Selection UK. As a Technical Support Specialist, you will be responsible for providing first-line technical support and diagnosing electrical or mechanical faults.

Key Responsibilities
  • Provide first-line technical support and remote fault diagnosis
  • Conduct initial assessments, identify faulty parts or systems, and take appropriate action
  • Organize visits from specialized field engineers as needed
  • Order replacement parts and ensure timely delivery
  • Escalate enquiries when required and complete all necessary documentation
  • Log support cases and keep clients and systems up-to-date on the process
Requirements
  • Fluent in Italian and Spanish (written and spoken) - Essential
  • Previous experience in electrical or mechanical engineering within the print industry - Essential
  • Knowledge of electrical and mechanical schematics
  • Proactive, confident, and dynamic personality
  • Excellent communication skills and a team player
  • Computer literate (MS Office, Internet)
  • Able to work in a fast-paced environment
About Us

French Selection UK is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business. We are the leading recruitment consultancy for German, French, Italian, and Spanish speaking positions. We also recruit for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese, and Arabic.