Motor Claims Triage Handler
4 weeks ago
We are seeking a skilled and empathetic Motor Claims Triage Handler to join our Personal Lines Triage team. As a Triage Handler, you will be the first point of contact for customers making a claim or seeking information on an existing claim.
Key Responsibilities- Provide excellent customer service, listening to customers' needs and directing them to the right team.
- Gather relevant information from customers to ensure their call reaches the correct team.
- Work in a fast-paced environment, prioritizing responsibilities and multitasking.
- Embrace change and support improvements to our customers' journey.
- Thrive in a digital environment, using software like Microsoft Outlook and Word.
- Starting salary of £23,900.
- Bonus opportunity - 6% of annual salary.
- Generous pension scheme - Aviva contributes up to 14%.
- 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days.
- Discounts on Aviva products and other retailers.
- Free Aviva shares and share in the success of Aviva.
- Supportive policies, including parental and carer's leave.
- Flexible benefits, including sustainability options.
- Three paid volunteering days to help others.
- We take your wellbeing seriously, with lots of support and tools.
We're an inclusive company, welcoming everyone. We want applications from all backgrounds and experiences. We consider all forms of flexible working, including part-time and job shares. We flex locations, hours, and working patterns to suit our customers, business, and you.
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Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
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Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate motor claims to determine liability and confirm indemnityRequest evidence and...
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Motor Claims Handler
1 month ago
Norwich, Norfolk, United Kingdom Claims Solutions Full timeJob Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for handling inbound and outbound calls, requesting evidence, and investigating the circumstances surrounding accidents to determine proximate cause, liability, and confirm indemnity.Key...
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Motor Claims Triage Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeJob SummaryWe are seeking a skilled Motor Claims Triage Handler to join our Personal Lines Triage team. As a Triage Handler, you will be the first point of contact for customers making claims or queries about existing claims. You will need to be able to gather relevant information efficiently and direct customers to the correct team.About the RoleThis is a...
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Motor Claims Triage Specialist
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleAs a Motor Claims Triage Handler at Aviva, you will be the first point of contact for customers making a claim or seeking information on an existing claim. Your role will be to provide exceptional customer service, gathering relevant information to direct the customer to the right team.Key ResponsibilitiesProvide excellent customer service,...
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Motor Claims Triage Specialist
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleAs a Motor Claims Triage Handler at Aviva, you will be the first point of contact for customers making a claim or seeking information on an existing claim. Your role will be to provide exceptional customer service, gathering relevant information to direct the customer to the right team.Key ResponsibilitiesProvide excellent customer service,...
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Motor Claims Handler
3 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeWe are seeking a skilled Motor Claims Handler to join our team at Verisk. As a Motor Claims Handler, you will be responsible for investigating accidents, determining liability, and negotiating settlements with customers.Key Responsibilities:Investigate accidents and determine liabilityNegotiate settlements with customersManage claims from start to finishWork...
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Motor Claims Triage Specialist
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled and empathetic Motor Claims Triage Handler to join our Personal Lines Triage team. As a key member of our team, you will be the first point of contact for customers making claims or seeking information on existing claims.Key ResponsibilitiesProvide exceptional customer service, listening to customers' needs and...
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Motor Claims Triage Specialist
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled and empathetic Motor Claims Triage Handler to join our Personal Lines Triage team. As a key member of our team, you will be the first point of contact for customers making claims or seeking information on existing claims.Key ResponsibilitiesProvide exceptional customer service, listening to customers' needs and...
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Motor Claims Handler
3 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled Motor Claims Handler to join our Personal Lines Motor Claims Team. As a key member of our team, you will play a vital role in supporting our customers through the journey of making a motor claim.Your primary responsibility will be to handle motor claims efficiently and effectively, ensuring that our customers receive...
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Commercial Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly skilled and motivated Commercial Motor Claims Handler to join our team at Aviva. As a Commercial Motor Claims Handler, you will play a critical role in supporting our customers and brokers through the journey of making a motor claim.Key ResponsibilitiesSupport customers and brokers through the claims process, providing...
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Commercial Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly skilled and motivated Commercial Motor Claims Handler to join our team at Aviva. As a Commercial Motor Claims Handler, you will play a critical role in supporting our customers and brokers through the journey of making a motor claim.Key ResponsibilitiesSupport customers and brokers through the claims process, providing...
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Motor Claims Adjuster
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeMotor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate Claims: Gather and analyze evidence to determine liability and confirm indemnity.Negotiate Settlements:...
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Motor Claims Adjuster
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeMotor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate Claims: Gather and analyze evidence to determine liability and confirm indemnity.Negotiate Settlements:...
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Commercial Motor Claims Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled Commercial Motor Claims Handler to join our team at Aviva. As a Commercial Motor Claims Handler, you will play a crucial role in supporting our customers and brokers through the journey of making a motor claim.Key ResponsibilitiesTake the first report of a customer's claim and create bookings with our suppliers to get...
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Motor Claims Adjuster
3 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeMotor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate Claims: Gather evidence and interview witnesses to determine liability and confirm indemnity.Manage...
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Motor Claims Adjuster
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeMotor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate Claims: Gather and analyze evidence to determine liability and confirm indemnity.Negotiate Settlements:...
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Motor Claims Adjuster
4 weeks ago
Norwich, Norfolk, United Kingdom Verisk Full timeMotor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Verisk. As a Motor Claims Handler, you will be responsible for investigating and resolving motor claims in a timely and efficient manner.Key Responsibilities:Investigate Claims: Gather and analyze evidence to determine liability and confirm indemnity.Negotiate Settlements:...
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Commercial Motor Claims Handler
3 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled Commercial Motor Claims Handler to join our team at Aviva. As a Commercial Motor Claims Handler, you will be responsible for supporting our customers and brokers through the journey of making a motor claim.Key ResponsibilitiesTake the first report of a customer's claim and create bookings with our suppliers to get the...
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Commercial Motor Claims Handler
2 months ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled Commercial Motor Claims Handler to join our team at Aviva. As a key member of our Commercial Lines Motor Claims Team, you will play a vital role in supporting our customers and brokers through the journey of making a motor claim.Key ResponsibilitiesSupport customers and brokers through the motor claims process,...