Motor Claims Triage Specialist
1 month ago
As a Motor Claims Triage Handler at Aviva, you will be the first point of contact for customers making a claim or seeking information on an existing claim. Your role will be to provide exceptional customer service, gathering relevant information to direct the customer to the right team.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Gather relevant information from customers to direct them to the correct team.
- Work collaboratively with internal teams to ensure seamless communication and resolution of customer issues.
- Stay up-to-date with changes to the motor claims system and processes.
At Aviva, we offer a range of benefits to support your career and well-being, including:
- A competitive salary of £23,900.
- A bonus opportunity of 6% of annual salary.
- A generous pension scheme with Aviva contributing up to 14%.
- 25 days' holiday plus bank holidays, with the option to buy or sell up to 5 days.
- Discounts on Aviva products and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan.
- Supportive policies, including parental and carer's leave.
- Flexible benefits to suit you, including sustainability options.
- Three paid volunteering days to help others.
At Aviva, we're committed to creating a workplace that's inclusive and welcoming to everyone. We're passionate about delivering exceptional customer service and making a positive impact on our customers' lives. If you're a motivated and customer-focused individual who is passionate about delivering excellent service, we'd love to hear from you.
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Motor Claims Triage Specialist
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Motor Claims Triage Handler
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Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled and empathetic Motor Claims Triage Handler to join our Personal Lines Triage team. As a Triage Handler, you will be the first point of contact for customers making a claim or seeking information on an existing claim.Key ResponsibilitiesProvide excellent customer service, listening to customers' needs and directing them...
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Motor Claims Triage Handler
4 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled and empathetic Motor Claims Triage Handler to join our Personal Lines Triage team. As a Triage Handler, you will be the first point of contact for customers making a claim or seeking information on an existing claim.Key ResponsibilitiesProvide excellent customer service, listening to customers' needs and directing them...
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Motor Claims Triage Specialist
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled and empathetic Motor Claims Triage Handler to join our Personal Lines Triage team. As a key member of our team, you will be the first point of contact for customers making claims or seeking information on existing claims.Key ResponsibilitiesProvide exceptional customer service, listening to customers' needs and...
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Motor Claims Triage Specialist
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a skilled and empathetic Motor Claims Triage Handler to join our Personal Lines Triage team. As a key member of our team, you will be the first point of contact for customers making claims or seeking information on existing claims.Key ResponsibilitiesProvide exceptional customer service, listening to customers' needs and...
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Commercial Motor Claims Handler
2 months ago
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