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Reservations Coordinator

2 months ago

Southampton, Southampton, United Kingdom Harbour Hotel Southampton Full time
{"title": "Reservations Coordinator", "content": "Role Overview

We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at Harbour Hotel Southampton. As a key member of our Food and Beverage operations, you will be responsible for ensuring a seamless and hassle-free booking process for our guests.

Key Responsibilities
  • Coordinate with the team to ensure accurate and timely bookings
  • Provide exceptional customer service to guests
  • Work closely with the HarBAR and spa teams to ensure a fantastic experience for our guests
  • Manage and maintain accurate records of bookings and guest interactions
Requirements
  • Excellent organizational and communication skills
  • Ability to work in a fast-paced environment
  • Fluency in English
  • Previous experience in a similar role (training provided)
What We Offer
  • Competitive salary
  • Unique on-the-job training and development opportunities
  • Hotel stay and Food and Beverage discounts
  • Access to an exciting benefits and discount platform
", "lang_code": "en-US"}