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Front of House/Receptionist

2 months ago

London, Greater London, United Kingdom Bis Recruit Full time £30,000
Job Summary

We are seeking a highly skilled and experienced Front of House professional to join our team at Bis Recruit. As a Front of House/Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and support.

Key Responsibilities
  • Manage the Front of House area, ensuring a welcoming and professional environment for clients and visitors.
  • Answer and direct phone calls, respond to emails, and handle correspondence in a timely and efficient manner.
  • Greet and assist high-end clients, providing exceptional customer service and support.
  • Manage the diary and meeting room schedule, ensuring seamless coordination and communication.
  • Arrange catering and meeting room equipment, ensuring a smooth and professional experience for clients.
  • Order office supplies and stationery, maintaining a well-stocked and organized workspace.
  • Liaise with suppliers and vendors, ensuring timely and efficient delivery of goods and services.
  • Handle courier and postal services, including booking taxis and managing post and parcels.
  • Assist the Operations Manager in supporting the CEO's Executive Assistant responsibilities.
  • Manage the social event calendar, ensuring a smooth and professional experience for clients and staff.
Requirements

To be successful in this role, you will need to have:

  • Previous experience in a Front of House or customer service role, preferably in the luxury goods or hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • High energy levels and a professional presentation, with a keen eye for detail and a proactive approach to problem-solving.
  • A recent graduate with relevant experience may also be considered.
What We Offer

We offer a competitive salary of £30,000, a dynamic and supportive work environment, and opportunities for career development and growth. This is an office-based role, working in a busy and fast-paced environment. If you are a motivated and experienced Front of House professional looking for a new challenge, we would love to hear from you.