Cloud Technology Consultant

7 days ago

Basildon, Essex, United Kingdom Utilize Plc Full time

About the Role:

This position is responsible for delivering network projects and support services to all contracted and non-contracted clients. The ideal candidate will have a deep understanding of portfolio solutions, services, and technical knowledge, while maintaining high levels of customer service and communication.

Key Responsibilities:

  • Implementation and delivery of Cloud and Network projects to contracted and non-contracted customers
  • Recommendations of relevant new technical procedures to Technology Solutions Manager
  • Direct and in-direct pre-sales assistance to the sales team in solution design and delivery
  • Technical escalation points of contact for more junior engineers and support staff
  • Eligible for delivery of out-of-hours network support services to contracted 24/7 customers, when required, on a rota basis
  • Delivery of network support services to contracted and non-contracted customers
  • Onboarding of clients to allow them to be fully supported by the service support teams
  • Ensuring all SLA obligations are met in delivery of above services

Requirements:

  • Be conscientious, detail-oriented, self-motivated, data-driven, and analytical
  • Be qualified and hold a degree and/or A Level/BTEC equivalent in Computer Science/IT related subject
  • CompTIA N+ and/or Microsoft specific qualifications (MCP/MCSE) and/or Cisco (CCNA)
  • Microsoft Azure Administrator and/or Microsoft 365 Certifications (beneficial)
  • VMware Certified Professional (beneficial)
  • ITIL Foundation (beneficial)

What We Offer:

  • Fantastic career progression and training, with opportunities to upskill on servers, cloud technologies, and networking
  • Unlimited barista coffee and hot chocolate on tap
  • Multiple team outings a year
  • Up to 30 days holiday (based on length of service) + bank holidays per annum
  • Dedicated 10 personal development days per annum
  • Allocated 2 community days per annum to give back to the local community
  • Private healthcare package, from the start of your employment
  • Death in service benefits, from the start of your employment
  • Competitive remuneration package

Work Environment:

  • Monday to Friday

Experience:

  • Delivering Cloud Projects: 3 years (required)
  • Azure: 1 year (required)
  • Microsoft 365: 1 year (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:

  • Hybrid remote in Basildon

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