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Information Technology Support Engineer
2 months ago
Job Overview:
We are looking for an experienced IT Engineer in the Essex area with expertise in Microsoft Server 2019 & 2022, Microsoft Hyper-V, cloud-hosted environments, and firewall management. The ideal candidate will also be skilled in Ubiquiti UniFi networks, VPN setup, and Windows 10 & 11 management.
Key Responsibilities:
- Manage Microsoft Server environments, including Active Directory, DNS, and Group Policies.
- Set up and manage virtual environments using Microsoft Hyper-V.
- Deploy and maintain cloud-hosted servers (Azure, AWS, or Google Cloud).
- Configure firewalls and secure network perimeters.
- Set up and manage Ubiquiti UniFi devices and networks.
- Implement VPN solutions for secure remote access.
- Provide support for Windows 10 & 11 systems and ensure network stability.
- Assist with or carry out IT projects as required.
Qualifications:
- 3+ years of IT engineering experience with Microsoft Server, Hyper-V, and networking.
- Hands-on experience with Ubiquiti UniFi network setups.
- Proficiency in VPNs, firewalls, and cloud services.
- Strong troubleshooting and communication skills.
- Certifications such as MCITP, CompTIA Network+ are a plus.
Benefits:
- Competitive salary with overtime options.
- Paid time off and holidays.
- Opportunities for professional development.
Ideal Candidate:
- Demonstrates a systematic and analytical approach to problem-solving.
- Possesses excellent communication skills.
- Displays a hands-on approach to challenges and enjoys being stretched and challenged.
- Is customer-focused and proactive in resolving issues.
- Must live within a commutable distance of Basildon.
- Full UK driving license is essential.
This role is suitable for individuals currently working as 1st Line Support Analyst, Helpdesk Support Engineer, or 2nd Line Support Engineer.
