Vetting Specialist

4 weeks ago


Epsom, Surrey, United Kingdom AtkinsRéalis Full time

Job Overview

The People Operations – People Services Teams play a crucial role in facilitating the business, line managers, and employees in all aspects of HR Services. These teams are dedicated to delivering HR Services with enthusiasm and dedication, ensuring a consistently excellent customer experience while adhering to agreed service levels and compliance requirements.

The People Services Teams are responsible for the vetting of employees and candidates, ensuring that all personnel are properly vetted to enable their assignment to various projects.

The Vetting Specialist will offer a thorough case management service within the Security Vetting Team, focusing on identifying, investigating, and evaluating the suitability of vetting applications.

This position emphasizes delivering exceptional customer service, advising and guiding the business, candidates, and clients throughout the vetting process, in addition to performing administrative vetting tasks, training new team members, and providing vetting aftercare.

Key Responsibilities:

Manage the complete clearance application process for significant projects and individual clearance requests. Address aftercare needs. Foster long-lasting and trustworthy relationships with key security personnel within the business. Cultivate strong working relationships with HR teams, employees, and the People Hub team. Provide expert advice on a wide range of vetting-related topics, taking ownership of queries within business-as-usual operations. Serve as a Subject Matter Expert in various vetting process areas and support the maintenance of process delivery standards. Respond to complex inquiries to assist in resolving cases from managers and employees in accordance with governance requirements and service SLAs. Ensure compliance with current statutory and legislative requirements. Utilize case management systems to accurately record and maintain records of activities and tasks undertaken, updating vetting applications as necessary. Ensure adherence to all internal and external auditing requirements. Inform the team of policy changes in alignment with business needs. Identify opportunities for improvement and assist in implementing continuous improvement initiatives. Mentor current and new team members, ensuring comprehensive training plans are in place for new hires.

Qualifications:

Experience in the vetting industry and familiarity with the vetting lifecycle. Strong administrative skills. Excellent customer service abilities, including effective use of case management systems. Ability to work under pressure to meet strict deadlines with minimal supervision. Professional demeanor and capability to develop strong working relationships. Strong written and verbal communication skills. Exceptional attention to detail. Good organizational skills with the ability to manage conflicting priorities. Ability to use initiative and prioritize tasks effectively. Flexible and proactive attitude. Commitment to confidentiality and the ability to handle sensitive situations with discretion. Proficient in Microsoft Office applications, particularly Excel and Word, including mail merge functionality. Dedication to continuous improvement.

Essential:

National Security Vetting will be required for this role.

Additional Information:

AtkinsRéalis is committed to fostering a diverse and inclusive workplace, where everyone can thrive and develop. We offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support staff from various backgrounds.

Worker Type: Employee

Job Type: Contractual (Fixed Term)

At AtkinsRéalis, we value individuals with diverse characteristics, backgrounds, and perspectives, believing that world-class talent is enriched through these differences.


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