Telesales Consultant

5 days ago

London, Greater London, United Kingdom Dove & Hawk Full time

Job Summary:

Dove & Hawk is seeking a highly motivated and results-driven Telesales Consultant to join their residential business line. As a key member of the team, you will be responsible for making outbound sales calls, engaging with potential clients, and utilizing a comprehensive database to achieve sales targets.

Key Responsibilities:

  • Make outbound sales calls using the company's extensive database and software tools to enhance efficiency.
  • Manage and nurture a provided database to meet sales targets and achieve daily KPIs.
  • Collaborate with the international sales team to gather feedback and enhance work processes.
  • Visit development sites to provide forward-thinking, bespoke advisory services to clients.
  • Keep accurate records and maintain organized notes and administrative tasks within the database.
  • Analyse lead sources for efficiency and identify opportunities to increase department revenue.
  • Proactively manage daily workload and take initiative in tasks.

Requirements:

  • Fluency in Portuguese, Japanese, Mandarin, or Cantonese is highly desirable.
  • Minimum of 1 year of telesales or sales experience in a related industry.
  • Proven track record in building customer relationships and handling objections.
  • Demonstrated sales achievements and ability to manage difficult conversations.
  • Confident in client communications via phone, email, and letter.
  • Proactive with strong self-discipline, self-drive, and goal orientation.
  • Understanding of the UK property market and ability to work under pressure.
  • Excellent interpersonal, organisational, and IT skills.

Desired Behaviours:

  • High professional ethics, trustworthiness, and integrity aligned with the brand.
  • Positive, proactive, and highly resilient attitude.
  • Strong work ethic and sales skills, preferably with telephone-based sales experience.
  • Agile and excellent verbal communication skills.
  • Energetic, courageous, with a 'can-do' attitude.
  • Team player with a collaborative spirit.

Salary and Benefits:

The successful candidate will receive a competitive salary and benefits package, including uncapped commission and opportunities for professional development.

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