Customer Service Representative

3 weeks ago

Leicester, Leicester, United Kingdom NEXT Full time

SHIFTS AVAILABLE: 27.25hrs p/w; Sun 10:30 - 16:00; Mon 13:00 - 17:00; Tue 16:30 - 20:30; Wed 11:45 - 19:15; Fri 10:30 - 18:00

As a vital part of our dynamic store team, your primary focus will be to deliver exceptional service and maintain efficient stock management for our clientele. By adhering to all company policies and demonstrating a positive work ethic, you will benefit from our commitment to your professional growth from day one.

Role Overview:

To excel as a Sales Associate, you will:

  • Provide prompt and courteous service consistently, assisting customers in locating ideal products
  • Convey your enthusiasm and expertise regarding our outstanding merchandise
  • Engage in various store operations, including sales areas, stockrooms, and delivery processing
  • Take charge of your personal development

We offer a range of fantastic benefits (see further details below)

Candidate Profile:

  • An effective communicator who is always seeking opportunities to assist
  • Approachable, composed, and efficient – even during peak times
  • Enthusiastic about the challenges presented by a diverse and fast-paced environment
  • Adaptable, supportive, and consistently willing to go above and beyond

In line with Home Office guidelines, successful applicants will need to provide proof of their right to work in the UK prior to starting employment.

This position is not typically eligible for sponsorship under the Skilled Worker route due to specific Home Office skill level requirements. Candidates are encouraged to explore their own right to work options without sponsorship from NEXT.

Next Steps:

As part of your application process, you will need to complete an online assessment. This will include a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review the applications that meet the job criteria closely and will reach out to arrange an initial interview to learn more about you.

To apply for this role, you must not have had an unsuccessful online assessment (as outlined above) in the past 6 months.

Wishing you the best of luck

#Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague

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