Customer Service Representative

3 days ago


Leicester, Leicester, United Kingdom Dixons Carphone Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Retail Sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, selling products, and supporting the overall sales performance of the store.

Key Responsibilities

  • Offering support services such as delivery and installation, recycling, and ways to pay.
  • Contributing towards the overall sales performance of the store.
  • Supporting with the running of the store by completing operational tasks.
  • Comfortable achieving personal sales, service, and customer experience targets.
  • A strong team player, confident working across all parts of the store and winning as a team.

What We Offer

  • A competitive hourly rate of £50 plus an average bonus of 89p per hour.
  • Product discounts on the latest technology.
  • A range of wellbeing initiatives.
  • A monthly performance-related bonus.

About Us

Dixons Carphone is a leading retailer of technology products, and we are committed to providing our customers with an exceptional shopping experience. We believe in creating a positive and inclusive work environment, where every voice has a space at the table. We are committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.



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