German Helpdesk Customer Care Specialist

2 days ago

High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time £40,000
About the Role

We are seeking a highly skilled and fluent German speaker to join our team as a Helpdesk Customer Care Specialist. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients across the DACH region.

Key Responsibilities
  • Provide technical support to clients via phone and email regarding retail hardware and software
  • Deal with food and other product queries
  • Help set up printers and laptops
  • Collaborate with clients to resolve issues and provide solutions
Requirements
  • Fluent German and English language skills
  • Previous customer care experience (ideally in tech)
  • Ability to work in a hybrid role with 3 days in the office and 2 days working from home
  • Strong communication and problem-solving skills
What We Offer
  • Competitive salary up to £30,000 with a 5% bonus
  • 5 weeks' holiday
  • Opportunity to boost earnings with overtime working weekends and bank holidays
  • Free car parking
About ABL Recruitment

ABL Recruitment is a leading recruitment agency specializing in customer support and technical roles. We are committed to providing exceptional service to our clients and candidates.

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