Customer Service Agent
3 weeks ago
Job Overview: German Speaking Customer Service Advisor
Location: High Wycombe, UK (Hybrid Work Model)
Contract Type: Permanent, Full-Time
Compensation: Competitive Salary + Bonus Structure
We are looking for a dedicated and enthusiastic German Speaking Customer Service Advisor to become a vital part of our client's customer support team. In this permanent role, you will be responsible for delivering outstanding support and assistance to our client's esteemed customers. If you are passionate about technology, possess strong communication skills in German, and have a background in customer service, we would love to hear from you.
Key Responsibilities:
- Documenting all incoming inquiries through the support system.
- Facilitating the resolution of all support-related issues.
- Overseeing product escalations within the support system.
- Identifying and reporting on any recurring complaint patterns.
- Completing reports with accuracy and attention to detail.
Qualifications:
- Proficiency in German is mandatory (both verbal and written).
- Prior experience in customer support is required.
- Additional proficiency in Spanish is a significant advantage.
- Exceptional customer service skills with a strong emphasis on customer satisfaction.
If you are eager to embrace a rewarding opportunity as a German Speaking Customer Service Advisor and contribute to an innovative team, we encourage you to submit your application.
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