Customer Success Specialist

2 weeks ago

London, Greater London, United Kingdom Avolution Pty Full time

{"h1": "Customer Engagement Specialist", "p": "We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our EMEA team in Central London. As a key member of our Customer Success function, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and expansion, and contributing to the development of customer success strategies and materials.", "ul": [{"li": "Develop trusted advisor relationships with clients to maximize the value of our solutions and services, ensuring customer renewals and growth."}, {"li": "Identify opportunities for expansions within existing customer accounts, leveraging your creative thinking and innovative approach to problem-solving."}, {"li": "Contribute to refining customer success strategies and materials, working closely with our CS team to drive business results."}, {"li": "Demonstrate proactive initiative and flexibility to support client success, adapting to changing priorities and deadlines."}], "h2": "What You\u0027ll Need", "ul": [{"li": "Experience in account management or customer engagement, with a proven track record of building strong relationships and driving business growth."}, {"li": "Creative thinker with an innovative approach to problem-solving, able to identify opportunities and develop effective solutions."}, {"li": "Experience building strong internal and external relationships, with excellent communication and interpersonal skills."}, {"li": "Eager to get involved in different aspects of Customer Success, with a willingness to learn and adapt to new challenges."}], "h2": "What We Offer", "ul": [{"li": "Flexible working arrangements, including remote work options and flexible hours."}, {"li": "25 days annual leave + bank holidays, plus 1 day of birthday leave per year."}, {"li": "Private Medical Insurance, including gym membership discount and other rewards."}, {"li": "Pension scheme and Cycle to Work scheme, supporting your financial well-being and work-life balance."}]}

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