Customer Service Representative

3 days ago


Ratho Station, Edinburgh, United Kingdom First Call Contract Services Full time
Job Overview

First Call Contract Services is seeking a highly skilled and customer-focused Desk Host to join our team at Edinburgh Airport.

The successful candidate will be responsible for efficiently managing the landside or airside desk, providing exceptional customer service to all passengers, and being the first point of contact for assistance as required.

Main Responsibilities:

  • Deliver outstanding customer service to passengers, ensuring their needs are met promptly and professionally.
  • Respond to phone calls in a friendly and courteous manner, providing accurate and helpful information.
  • Manage the desk efficiently, prioritizing tasks and maintaining a high level of productivity.
  • Collaborate with colleagues to ensure seamless service delivery and achieve team goals.

Key Skills and Qualities:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • High level of professionalism and integrity.

What We Offer:

  • A competitive hourly rate of £12.30.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.


  • Ratho Station, Edinburgh, United Kingdom First Call Contract Services Full time

    Position OverviewKey Responsibilities:Welcome and assist passengers with Restricted Mobility (PRM) during their arrival, departure, and transfer processes.Engage in clear and effective communication with both passengers and team members.Provide support to Passengers with Restricted Mobility (PRM) at designated drop-off and pick-up locations, during airline...


  • Ealing Broadway Station, United Kingdom GDS Marketing Full time

    *IMMEDIATE START!!* NO PRIOR EXPERIENCE!! Are you feeling stuck in your current job and longing for a more fulfilling career path? Do you crave a work environment that's not only productive but also enjoyable and sociable? If flexibility in your schedule is what you need, then this opportunity might be just the thing for you. As a Customer Service...


  • London Bridge Station, United Kingdom Ballers Direct Marketing Ltd Full time

    **Brand Representative and Customer Service Opportunity - Join the Ballers Direct Marketing Team!** Are you ready to kick start an exciting career as a Brand Ambassador? No experience needed - just a passion for success! - **Who We Are**:_ Ballers Direct Marketing is a dynamic, high-energy marketing team on the rise! We're on a mission to redefine direct...


  • Ratho, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Borough Station, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...


  • London Bridge Station, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...

  • Customer Service

    3 months ago


    Ealing Broadway Station, United Kingdom GDS Marketing Full time

    Responsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Analyze customer needs and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Enter customer information and interactions accurately into the database - Maintain a high level of...

  • Sales Administrator

    2 months ago


    Ratho Station, United Kingdom Valeco Recruitment Full time

    Valeco Recruitment are delighted to be partnering with our client who are an established business, located on the West Side of Edinburgh to hire a permanent full time Sales Administrator. You will be part of our clients business, who have exciting plans ahead with the opportunity for you in this as Sales Administrator to develop further throughout your...


  • Queensway Station, United Kingdom Plan.com Full time

    **About the role** Working hours are 10am to 6pm Monday to Friday. **Responsibilities include, but are not limited to;** - Developing and using their customer services expertise to identify and resolve customer queries in a timely manner - Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests -...


  • Borough Station, United Kingdom Veesupportservices Ltd Full time

    To contribute to the provision of effective services across a range of access channels within the Contact Centre. Helping to deliver the commitment to “ put the customer at the heart of what we do” by providing quality services at the first point of contact. To take ownership of and resolve customer enquiries and communications in a busy contact...

  • Sales Representative

    3 months ago


    London Bridge Station, United Kingdom Yoke for Blackwater Recruitment Full time

    Blackwater Recruitment is looking to recruit several entry level field sales reps on behalf of our well established client in the London Bridge area. **What can they offer you?** - **Initial Training** - Including shadowing of a more experienced team member to get a better understanding of the role, and advice on how to become more effective at sales. They...


  • Liverpool Street Station, United Kingdom Close Brothers Group Full time

    **OVERALL SUMMARY** Join Close Brothers Customer Services Treasury & Savings Team where you will act as a point of contact for Corporate and Retail customers. The Customer Services Executive will be responsible for dealing with a high volume of customer correspondence and instructions in order to provide a professional service to both our business and...


  • Angel Station, United Kingdom West Northamptonshire Council Full time

    About the role Are you a customer focussed, a committed team player, able to work accurately under pressure and have a flexible approach towards work? If so, the Registration Service would like to hear from you. The Registration Service is a key part of the council and has the statutory duty to register all life events that occur in the district (births...

  • Customer Service Agent

    3 months ago


    Brent Cross Station, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £27,103 pa + bonus up to £2,030 pa OTE **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and...


  • London Bridge Station, United Kingdom iQ Student Accomodation Full time

    **Salary: £24,000** **Location: London Bridge, Hybrid working - 3 days in office 2 from home** Duties and Responsibilities: - Following up on booking enquiries convert into sales - Providing excellent customer service - Providing information about our locations and what they can expect from living with iQ You'll need to be a friendly person, outgoing...

  • Sales Representative

    3 months ago


    Moorgate Station, United Kingdom Clover Promotions Full time

    Are you bored of your current job role? Well, look no further as we have an exciting opportunity for those of you, brave enough try something new! What we offer: - 1 on 1 sales coaching - Team Building - Networking opportunities - Personal development and growth - Business development and growth - Travel opportunities - Friendly fun and winning...


  • London Bridge Station, United Kingdom Ballers Direct Marketing Ltd Full time

    **Be a Brand Ambassador with Ballers Direct Marketing - Immediate start!** Are you ready to dive headfirst into the world of marketing? Ballers Direct Marketing wants YOU to join our team of Brand Ambassadors! No experience? No problem. We're all about passion, personality, and the drive to succeed. If you've got that, we've got the rest covered. **About...


  • Brent Cross Station, United Kingdom Vodafone Full time

    **Location: Brent Cross (Although this role is field based, there may be requirements to occasionally attend the store location, and therefore you must be based within a suitable distance)** **Salary: £ 10.90 + bonus** **Hours: 24 hours per week** **Contract Length: 6 months** Our Vodafone Partner stores are independent franchises that provide you with the...


  • Archway Station, United Kingdom Whittington Health NHS Trust Full time

    To provide a responsive and highly effective relationship management service for GPs and GP practices. This will include liaising with clinical teams to ensure prompt and professional resolution of enquiries and complaints received from GPs and/or practices and contributing to the delivery of GP-focussed programmes. To be an ambassador for the Trust...


  • Ratho, United Kingdom Contract Scotland Full time

    Job Description**Job Title:** Administrator**Job Type:** Temporary**Location:** Edinburgh**Company:** Contract ScotlandWe are seeking an experienced and organized Administrator to join our team on a temporary basis. As an Administrator, you will be responsible for providing administrative support to our office-based team.Key Responsibilities:Provide...


  • Ratho, United Kingdom Contract Scotland Full time

    Job Description**Job Title:** Administrator**Job Type:** Temporary**Location:** Edinburgh**Company:** Contract ScotlandWe are seeking an experienced and organized Administrator to join our team on a temporary basis. As an Administrator, you will be responsible for providing administrative support to our office-based team.Key Responsibilities:Provide...