Convenience Store Manager

1 month ago


Ludlow, Shropshire, United Kingdom Tesco Full time
About the Role

We're seeking a highly skilled and experienced Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be responsible for the overall daily operations of your store, ensuring efficiency and profitability.

Key Responsibilities
  • Lead and line manage a team of Shift Leaders and colleagues in one store, ensuring regular quality time with them on shift.
  • Personally know all of your colleagues and understand how people feel about working within your store through talking and listening.
  • Lead and enable a culture where colleague experience is at the heart of everything we do.
  • Be curious and role model a self-serve culture, confident in using tools to resolve queries and encourage team members to do the same.
  • Lead a culture where we get the basics right first time, including ensuring colleagues are trained, have a warm welcome to One Stop, and are compliant in all aspects of pay and employment.
  • Look after the safety, health, and wellbeing of your colleagues by supporting them to be at work.
  • Continually review the shape and capability of your team to ensure your workforce is future-fit through inspiring great performance and supporting performance to create a high-performing team.
  • Complete all people leadership tasks for your team, including absence management and solving problems.
  • Recognize your team's contribution and performance and celebrate with them regularly.
  • Understand what the resource needs are for your store, spotting and developing talent internally and externally recruiting the best people in the industry.
  • Manage all KPIs for your store, sharing ideas with other Store Managers in your area to maximize growth and profitability.
  • Be responsible for the operation of all services in your store, including post office local, EvRi, and vending.
  • Implement business changes and new ways of working in your store.
  • Ensure you resource your store within your labor budget to ensure it remains open for trading and compliant.
  • Ensure candidate care is a priority and recruitment principles are followed.
  • Ensure customers in your store have a great shopping trip and as a business, we bring benefit to the local communities through trusted partnerships.
  • Coach your team daily to deliver a great shopping trip and excellent retail store standards.
  • Continually review local competitor activity to understand threats and opportunities and turn your insight into action.
  • Ensure customers and colleagues in your store go home safely every day by leading a robust health and safety culture, reviewing preventable incidents, accidents, and audit performance.
  • Support your team with completing tasks such as serving customers, replenishing stock, completing safe and legal routines, and line management responsibilities.
  • Be the DPS/Premises holder and be responsible for the sale of all alcohol from your store.
What's in it for you

At One Stop, we value our colleagues just as much as our customers, and part of this is the benefits we offer:

  • 10% discount in One Stop
  • 10% discount Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
  • 20% discount on F&F Clothing in Tesco Stores
  • 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
  • 20% off car, pet, and home insurance at Tesco Bank. T&Cs apply
  • Discounted eye care through Vision Express
  • A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
  • Discounted Simply Health cash plan
  • Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms, and much more
  • Save as you earn scheme annual invitation
  • WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme, and much more at no cost to colleagues
  • Annual leave entitlement increases with length of service
  • Retirement Savings Plan
  • Life Assurance
  • Car Allowance (if applicable to job role)
  • Private Medical insurance (if applicable to job role)
  • Flexible working, we have many forms of flexible working like part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns, and staggered shift patterns. This ensures we suit everyone's needs as flexibility is important to us as it is to you.


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