Store Manager

We're seeking a highly skilled and experienced Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be responsible for the overall daily operations of your store, ensuring efficiency and profitability.

• Lead and line manage a team of Shift Leaders and colleagues in one store, ensuring regular quality time with them on shift.
• Personally know all colleagues and understand how they feel about working in the store through talking and listening.
• Lead and enable a culture where colleague experience is at the heart of everything we do.
• Be curious and role model a self-serve culture, using available tools to resolve queries and encourage team members to do the same.
• Lead a culture where we get the basics right first time, including ensuring colleagues are trained, have a warm welcome to One Stop, and are compliant in all aspects of pay and employment.
• Look after the safety, health, and wellbeing of colleagues by supporting them to be at work.
• Continually review the shape and capability of the team to ensure the workforce is future-fit.
• Complete all people leadership tasks for the team, including absence management and solving problems.
• Recognize the team's contribution and performance, celebrating with them regularly.
• Understand the resource needs of the store, spotting and developing talent internally and externally recruiting the best people in the industry.
• Manage all KPIs for the store, sharing ideas with other Store Managers to maximize growth and profitability.
• Be responsible for the operation of all services in the store, including post office, local, EvRi, and vending.
• Implement business changes and new ways of working in the store.
• Ensure the store is resourced within the labour budget to remain open for trading and compliant.
• Ensure customers in the store have a great shopping trip and that the business brings benefit to the local community through trusted partnerships.
• Coach the team daily to deliver a great shopping trip and excellent retail store standards.
• Continually review local competitor activity to understand threats and opportunities, turning insight into action.
• Ensure customers and colleagues in the store go home safely every day by leading a robust health and safety culture.
• Support the team with completing tasks such as serving customers, replenishing stock, and completing safe and legal routines.
• Be the DPS/Premises holder and responsible for the sale of all alcohol from the store.

About us

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks, and treats, as well as beers, wines, and spirits.

In addition to One Stop's comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint, lottery, and vending solutions such as Costa Coffee and Tango Ice Blast.

One Stop is a subsidiary of Tesco, which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands, and we service our stores from 3 distribution centres in Brownhills, Nursling, Hampshire, and Wakefield, West Yorkshire.

With our stores situated throughout England and Wales, there's sure to be One Stop near where you live or work.

Core Purpose

Serving our customers, communities, and planet a little better every day.

Values

• Our customers are at the heart of everything we do.
• We treat each other how they like to be treated.
• We work together as one team.
• We make things easier.

At One Stop, we value our colleagues just as much as our customers, and part of this is the benefits we offer:

• 10% Discount in One Stop
• 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
• 20% Discount on F&F Clothing in Tesco Stores
• 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
• 20% off car, pet, and home insurance at Tesco Bank. T&C's apply
• Discounted eye care through Vision Express
• A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
• Discounted Simply Health cash plan
• Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms, and much more
• Save as you earn scheme annual invitation
• WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme, and much more at no cost to colleagues
• Annual leave entitlement increases with length of service
• Retirement Savings Plan
• Life Assurance
• Car Allowance (if applicable to job role)
• Private Medical insurance (if applicable to job role)
• Flexible working, we have many forms of flexible working like part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns, and staggered shift patterns.

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

Community Involvement

As a convenience retailer, it's really important to us that our stores and colleagues are truly embedded within the communities that we serve. Whether that's fundraising for local charities and groups or for our charity partners - supporting those in need is at the heart of all we do.

At One Stop, we're so proud to have raised over £10.4million in the last 10 years. Not only this, we also work incredibly hard to tackle food waste by partnering with FareShare and Olio. Since 2015 our stores have donated an amazing 1.6 million equivalent food bank meals for our communities.

Working at One Stop will allow you to get involved in supporting charities within your community and those that are close to your heart - and our colleagues have had a go at everything From climbing mountains, to running marathons in Spain to simply organising a raffle, we're up for anything.

Diversity & Inclusion at One Stop

Everyone is welcome at One Stop and we're proud to be an inclusive workplace that celebrates the cultures, personalities, and preferences of all of our colleagues. It's a place where everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.

One of the most important things is making sure all our colleagues feel welcome at One Stop and our colleague networks do a fantastic job at communicating that. They provide a safe space for our colleagues to share their thoughts and experiences, raising awareness for important issues and representing our diverse workforce. Our Colleague Networks are Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity, and Women's.

We're proud to be a Disability Confident Committed employer. We put this into practice by ensuring against discrimination and providing support to those who may need it.

Learning & Development at One Stop

At One Stop our vision is create a learning culture where colleagues are learning every day. Whether you want to focus on your personal development, build confidence in your existing role or focus on growing your career, learning will help you to achieve your personal and professional goals. We also offer apprenticeships and an internal development programme 'Options' where you'll be coached, guided, and supported by experienced leaders.

We're proud to have been accredited Disability Confident Level 2 and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.