Practice Secretary

2 months ago

Romford, Greater London, United Kingdom Dr Marks Full time
About the Role

We are seeking a highly skilled and experienced Practice Secretary to join our team at Dr Marks' General Practice in Romford. As a key member of our administrative team, you will play a pivotal role in the smooth and efficient day-to-day running of the surgery.

Key Responsibilities
  • Provide administrative support to Dr Marks and the practice team, including processing internal and external emails, opening and processing post, and creating and monitoring the practice diary.
  • Process electronic referrals to hospital and community clinics, and liaise with patients and create an audit trail on the clinical system for each patient task.
  • Chaperone Dr Marks for child or female patients as required, and generate computer audits of patients/diseases from the clinical system.
  • Monitor stock levels of stationery and disposable clinical items, including pathology supplies, and requisition supplies by email or telephone.
  • Provide a high level of customer service to patients, responding to their queries and concerns in a professional and friendly manner.
Requirements
  • GCSE Grade A to C in English and Maths are required.
  • You must have experience of working in a GP practice as a secretary or receptionist, and experience of using the EMIS clinical system.
What We Offer

We offer a competitive salary and benefits package, including annual leave and the opportunity to join the NHS Pension Scheme. The post is 32 hours per week, 8 hours per day, Monday, Wednesday, Thursday, and Friday, with no requirement to attend on Tuesday.

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