Field Account Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Daisy Communications Limited Full time
Job Description

Key Responsibilities

As a Field Account Manager at Daisy Communications Limited, you will be responsible for managing a portfolio of existing customers, driving net growth, and increasing product penetration through cross-selling Daisy products.

Key Accountabilities

  • Ensure regular account reviews with customers every 3 months to discuss their needs and identify opportunities for growth.
  • Develop and maintain a deep understanding of Daisy's product portfolio and its benefits to customers.
  • Work closely with the sales team to identify and pursue new business opportunities.
  • Manage and maintain accurate records of customer interactions and sales activity in Daisy's CRM system.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.

Requirements

  • Telecoms or similar industry experience.
  • Experience in Account Management.
  • Clear understanding of the objectives of commercial businesses across multiple verticals.
  • An understanding of sales process.
  • Ability to articulate Daisy's core vision, competencies, and product portfolio.
  • Ability to demonstrate all Daisy's core products into a commercial business at all senior levels.

What We Offer

Daisy Communications Limited offers a range of benefits to its employees, including:

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days.
  • Holiday purchase scheme.
  • £500 referral scheme bonus.
  • Professional development to help you achieve your personal goals.
  • Eye care vouchers available and discounted Medicash membership.
  • Sim deals for you and your family/friends.
  • Access to discounts and savings at more than 1,200 retailers.

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