Boutique and Café Operations Supervisor

4 weeks ago

London, Greater London, United Kingdom The Peninsula London Full time

Position Overview:

The Peninsula London is thrilled to present an opportunity for a skilled Boutique and Café Operations Supervisor. This position is pivotal in ensuring the seamless operation of The Peninsula Boutique & Café, while maintaining exemplary standards of Food & Beverage service to deliver an exceptional guest experience. The Boutique and Café is renowned for its diverse selection of offerings, catering to a wide array of preferences.

  • A remarkable chance to join our prestigious flagship establishment in London
  • Competitive compensation, service charge, and appealing benefits
  • Become part of our award-winning team, collaborating with seasoned professionals

Key Responsibilities:

  • Continuously enhance the beverage and retail selections within The Peninsula Boutique & Café to ensure a leading market position
  • Collaborate closely with the Pastry and Sales & Marketing teams to boost online engagement through relevant channels
  • Establish, monitor, and analyze sales and inventory data to drive efficiency and productivity
  • Possess a comprehensive understanding of the London market and provide insights to enhance service and product offerings through benchmarking

General Qualifications:

  • At least 1 year of relevant experience in a Luxury Food & Beverage environment or a leading espresso-focused establishment
  • Comprehensive knowledge of food and beverage, with a particular appreciation for pastries, tea, and coffee
  • Strong team leadership abilities and the capacity to foster meaningful relationships with guests and colleagues
  • Proficient in English communication; proficiency in an additional language is a plus

At The Peninsula London, we prioritize:

Your Financial Wellbeing:

  • Attractive salary package
  • Generous service charge shared equitably among all team members
  • Life Insurance coverage
  • Enhanced contributions to the pension plan

Your Health Care:

  • Medical cash plans that include optical and dental coverage
  • Enhanced maternity and paternity leave policies

Your Daily Wellness:

  • State-of-the-art facilities including a gym, fitness classes, relaxation areas, and nursing mothers' rooms
  • Colleague dining options featuring healthy and balanced meals available 24/7
  • On-site occupational health and safety support along with wellness education sessions

Additional Benefits:

  • Discounts for high street and online shopping
  • Recognition and rewards initiatives
  • Uniform and work attire dry cleaning services

We look forward to reviewing your application and will connect with suitable candidates directly.

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