Claims Specialist

2 days ago


Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a talented Claims Handler to join our team at Admiral Insurance Plc. As a Claims Handler, you will play a vital role in supporting our customers when they need us most.

Key Responsibilities
  • Communicate effectively with customers via various channels to resolve their claims in a timely and professional manner.
  • Manage a portfolio of claims, collaborating with internal teams and external stakeholders to ensure seamless resolution.
  • Investigate accidents and incidents, gathering information to determine the best course of action for our customers.
  • Provide exceptional customer service, demonstrating empathy and compassion in high-pressure situations.
  • Contribute to a dynamic and fast-paced environment, working collaboratively with colleagues to achieve our goals.
Why Work with Us?

At Admiral Insurance Plc, we value our employees and offer a range of benefits and opportunities for growth and development. Our Claims Department is a hub of activity, with a wide range of roles and opportunities for advancement. We are committed to creating a positive and inclusive work environment, where our employees feel valued and supported.

What We Offer

We offer a competitive salary, as well as opportunities for overtime earnings. Our in-house careers office provides support and guidance to help you achieve your career goals. We prioritize work-life balance, offering flexible working arrangements to ensure you can maintain a healthy balance between your personal and professional life.

Our Culture

We pride ourselves on our honest, open culture, which is built on four key areas: communication, equality, reward, and fun. We believe that our employees are our greatest asset, and we strive to create an environment that rewards hard work and determination. Join us and become part of a team that values its people and is committed to excellence.


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